Member Since 2021
Amy Radin
Pragmatic Innovation Partners LLC
New Jersey
Amy Radin is Board Director, Advisor, Operating Executive and Author with C-suite experience in Fortune 500 consumer financial services, payments and insurance at brands including American Express, Citi and AXA. She is a strategic leader and problem solver with a diverse background including digital transformation, technology, marketing, innovation, and P&L management. She brings a global perspective and a commitment to culture and diversity as business drivers. Amy is an Advisory Board member of tech startups Pebble Post and OpenReel and architecture and construction services firm McKissack & McKissack. She has been an Advisor to Yext (NYSE:YEXT) and served as Vice Chair and Marketing Committee Chair, Healthcare Chaplaincy Network. Amy is also a Director of the Association of International Certified Professional Accountants (AICPA). From 2000-2009, Amy was an executive at Citi, serving on the Firm’s Management Committee. As EVP–Customer Engagement and eBusiness, Amy led digital transformation for the $5BB Citi Cards business. As Global Chief Innovation Officer, Amy created one of the first corporate venturing units, advancing growth pilots globally, including pioneering peer-to-peer payments, embedding contactless technology in the NYC subway system, and launching in Asia the Bank’s first mobile platform, serving ASEAN small business owners and entrepreneurs. In her last corporate role, Amy was EVP and Chief Marketing, Corporate Communications, and Corporate Social Responsibility Officer for AXA US (now Equitable). Previously, Amy built an innovation pipeline as EVP-Chief Innovation Officer at E*TRADE Financial and served as Global Chief Marketing Officer at the former Reader’s Digest Association. Amy began her career in 1985 at American Express in marketing, new product development and general management roles. Highlights of her 13-year tenure include inventing a new form of property insurance and repositioning a specialty consumer lending product for exponential growth. Amy has been honored by US Banker as a Most Powerful Woman in Banking, by NYU Stern Graduate School of Business as a recipient of the Nichols Award for Enterprise, Integrity and Service, and by BusinessWeek as a Top 25 Global Champion of Innovation. Her award-winning book, The Change Maker’s Playbook: How to Seek, Seed and Scale Innovation In Any Company, presents her framework for companies to deliver profitable growth through innovation. Amy is a graduate of The Wharton School (MBA, Marketing) and Wesleyan University (BA, College of Letters and Spanish).
SKILLS
- Executive Leadership
- Strategic Marketing
- Digital Transformation
RECENT CONTENT
April 8th, 2022
Anxious about public speaking in the workplace?
Here are 15 tips to boost your confidence level and communication skills.
April 6th, 2022
Is it time to step out of the chief executive spotlight?
Seven points to ponder—whether you are ready to focus on other parts of the business or want to distance yourself completely from the company.
April 1st, 2022
11 leadership takeaways on trusting your own business instincts
Here's what ignoring industry feedback can teach you.
January 21st, 2022
How to enlist the CFO as an innovation advocate
Enterprise finance professionals are being challenged to become more proactive, strategic advisors.
January 13th, 2022
16 signs of a toxic work environment (and how to address the root issue)
Negativity on the job leads to critical issues for leadership and their staff members.
January 11th, 2022
Here's how to make key leadership meetings more meaningful
Give the right leaders a creative space to help move your organization forward in the new year.
January 7th, 2022
If an employee needs a new role, here's how to find the right fit
If a team member exhibits low performance but high potential, it may be time to pivot them toward a different position.
October 6th, 2021
16 successful entrepreneurs share advice they wish they'd been given when starting their companies
No entrepreneur starts their business journey knowing everything, so it helps to have some hints from those who have walked the path before them.
September 22nd, 2021
16 low-cost ways to recognize and reward your startup team
Even if you're self-funded, you can still find meaningful and cost-effective ways to recognize and reward your team's hard work.
September 21st, 2021
15 simple, practical tips for learning valuable new business skills
Smart professionals know there's always an opportunity to learn more and hone new skills in the business world.
September 10th, 2021
Want a better work-life balance? 15 tips for trimming time off the workweek
If you want to ensure you and your team have a healthy work-life balance, try these strategies for shortening the amount of time you’re devoting to your desk.
September 9th, 2021
16 effective management practices for leading remote teams
Leading a remote team can be challenging, but with the right strategies, you can keep your team aligned and productive no matter where they’re located.
August 27th, 2021
How to succeed in enterprise/startup partnerships
Follow these steps to achieve a shared goal.
August 4th, 2021
13 leaders share the biggest mistakes they've made (and learned from)
Every professional story includes some mistakes and missteps—including the stories of successful entrepreneurs and business leaders.
August 2nd, 2021
15 ways to close the “credibility gap” with potential clients or customers
You’ve caught the attention of a new prospect—now you need to convince them you can really deliver what you’re promising.
July 22nd, 2021
16 ways businesses can "humanize" their brands (no matter what they sell)
Today’s consumers want to engage with the human beings behind a brand, not faceless corporations.
July 21st, 2021
Leading a video meeting? 9 factors to watch for when you "read the room"
Gauging engagement can be difficult when you’re meeting remotely, so it’s even more important to keep an eye out for telling signs of distraction.
July 13th, 2021
8 ways to balance your business's growth with social responsibility
There are smart ways to balance business growth with social responsibility (and even tie them together).
July 9th, 2021
A four-step framework to spot weak signals of disruption
How to spot, harvest, channel, and convert weak signals into productive tools for your business.
July 7th, 2021
13 tried-and-true ways to retain and engage existing customers
Customer retention may be cheaper than new lead generation, but you need the right strategies to successfully earn repeat business.
June 16th, 2021
15 practical ways to build a culture of adaptability in your organization
A culture of adaptability has helped many organizations not only survive but thrive through the challenges of the past year and will set them up for future success.
May 28th, 2021
15 tips to encourage vigorous (but respectful) workplace debates
Debate in the workplace is essential to collecting and considering diverse opinions, but it must be done respectfully.
May 11th, 2021
Seven steps to make asking questions your superpower
May 4th, 2021
15 leaders share secrets to creating an authentic brand that inspires connections
Success in the modern business world depends on developing an authentic, genuine brand that makes customers feel understood and appreciated.
March 11th, 2021
Listening to customers: 5 practices to build a more resilient company
This is the key to thriving through multiple crises.
COMPANY INFO
Pragmatic Innovation Partners LLC
I work with executives and founders to mobilize and inspire their organizations to deliver innovation results. I tap into my career's worth of experience as an innovation operator inside demanding, conservative and proud brands where I focused on building and leading teams to create customer-obsessed approaches that were essential to fostering innovation and change. In my award-winning book, The Change Maker's Playbook: How to Seek, Seed and Scale Innovation In Any Company I share some of the practical advice, tools, and stories (my own and that of 50 other innovators interviewed) gathered to help the person sitting in the innovation "hot seat" make progress to achieve their vision that I expand upon in my advisory, project-based consulting, keynote addresses and executive consults.
AREA OF FOCUS
- Change Leadership
- Strategic Marketing
- Digital Transformation
INDUSTRY
Corporate leadership