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Britton Bloch

VP, Global Talent Acquisition StrategyNavy Federal Credit Union

Washington, DC

Skills

Talent Acquisition
Recruiting
Leadership

About

Britt Bloch currently serves as the Vice President of Global Talent Acquisition Strategy and Recruiting and joined Navy Federal in April 2021. She previously worked at USAA, where she was Head of Talent Acquisition Delivery. There, she empowered senior leadership teams to restlessly reinvent the Talent Acquisition function to deliver maximum value to key stakeholders and enable Enterprise strategies. Britt has a broad background in talent management and was previously IBM’s North America and Canadian Client Innovation Centers’ Talent Management Leader, earning over 10 IBM awards for innovation and client leadership. Before her ten years at IBM, she held several leadership roles with Marriott and Fifth Third Bank. She was responsible for creating, championing, and executing talent strategies to achieve mission-critical business objectives and was a two-time President Club award winner. In Chicago, Britt led a national recruiting firm for over 13 years and was highlighted as Crain top professional woman in 2000. In 2024, Britt received the Talent Management Trailblazer Award for innovative talent management programs and UNC Chapel Hill’s Impact Award for MBA graduates who best exemplify service to the nation and the world through research, teaching, and community leadership. Britt enjoys industry writing in her free time and has been published in Forbes, Newsweek, Fast Company, and HR Executive Magazine. She holds an MBA from UNC Kenan-Flagler Business School. Her son, Nick, is a software developer with NFCU’s Enterprise Transformation Services department, and her brother, Thad, is an NFCU mortgage loan officer.

Published content

20 effective ways to personalize your leadership approach for remote team members

expert panel

To bring out the best in their remote teams, managers must adapt their leadership styles to meet each employee’s unique needs, preferences, and work habits. Flexibility is essential to effective leadership, especially in remote and hybrid work environments. But flexibility doesn’t mean being hands-off or vague—it means knowing your people well enough to lead them intentionally, based on who they are and how they thrive. To that end, 20 Fast Company Executive Board members offer advice on how today’s managers can adapt their leadership approach to meet the needs of remote team members. From customizing communication styles to co-creating expectations, these strategies offer practical guidance for leading with empathy, clarity, and results.

20 things business leaders wish they had done differently from the start

expert panel

If given the chance to start over, these are the moves seasoned entrepreneurs say they’d make to build their businesses differently today. Hindsight can be a powerful teacher, especially for entrepreneurs who’ve weathered the highs and lows of building a business from the ground up. From financial decisions and branding strategies to selecting the right partners and saying “no” sooner, many business leaders have learned what they’d do differently if they had the chance to start fresh. To that end, Fast Company Executive Board members reflect on those hard-earned lessons and share the changes they’d make if they were launching their companies today. Here's how they've used what they've learned as a valuable roadmap for building stronger, more resilient companies.

Deepfake interviews: Navigating the growing AI threat in recruitment and organizational security

article

Deepfake technology presents profound ethical, societal, and cybersecurity challenges.

9 strategies for hiring a CEO you can trust with your vision

expert panel

When your CEO shares your mission, you can focus on growth knowing the company is in good hands. Hiring the right CEO means finding someone who’s not just capable but deeply aligned with what your company stands for. You’re handing over the reins to someone who needs to lead, and lead like you would—with full conviction in the company’s mission and the clarity to drive it forward. It’s a high-stakes decision that can either strengthen or unravel your foundation. To help you make the right call, nine Fast Company Executive Board members share how they’ve identified and retained CEOs who are mission-driven, reliable, and ready to take the reins. Below, they offer practical ways for finding a leader who can build on your vision while giving you the freedom to focus on what’s next.

15 tips for launching a customer loyalty program

expert panel

If you're looking to build a successful loyalty program, these practical tips can help you make it worth your customers’ while—and yours. For businesses, loyalty programs are a great way to encourage repeat purchases and strengthen customer relationships. Yet, launching a successful one takes more than offering discounts or points. The best programs are designed with the customer in mind—what they value, how they interact with your brand and what makes them feel genuinely appreciated. To help, 15 members of Fast Company Executive Board discuss what it takes to build a loyalty program that drives not only sales, but genuine customer engagement.

Is your business reputation currently under fire?

expert panel

Here are 10 key strategies for brand rebuilding that will elevate the company's credibility and regain consumer trust. Going through a difficult experience like bankruptcy can damage a company's public profile initially, but acknowledging its shortcomings and creating a transparent action plan to turn the situation around also provides the business a unique opportunity to reinvent itself during the downtime. Forward-thinking leaders spend time reassessing their product offerings, customer service strategies, and market positioning to better align with current consumer expectations.  Taking a proactive approach to get back into the public's good graces ensures past and prospective stakeholders that the company is not only recovering from a bad season of missteps, productively, but it's also evolving for future success. Below, 10 Fast Company Executive Board members each share an action step company leaders can take to restore confidence among former stakeholders and supporters after their recovery and reflection period.

Company details

Navy Federal Credit Union

Company bio

Navy Federal Credit Union is the world's largest credit union, proudly serving over 14 million members. With more than $170 billion in assets, Navy Federal provides a comprehensive range of financial products and services, including savings and checking accounts, loans, credit cards, and investment options. Headquartered in Vienna, Virginia, Navy Federal operates globally, with 25,000 teammates, supporting military families at more than 450 branches across the U.S. and around the world. Dedicated to its members and community, Navy Federal's commitment to excellence is consistently recognized. In 2024, the credit union earned several prestigious awards, including *Best Credit Union* honors for customer service and satisfaction, reflecting its ongoing efforts to prioritize member well-being. With a steadfast focus on supporting the financial success of military members, veterans, and their families, Navy Federal continues to lead as a trusted financial partner.

Industry

Corporate leadership

Area of focus

Financial Services

Company size

10,001 plus