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Britton Bloch

VP, Global Talent Acquisition StrategyNavy Federal Credit Union

Washington, DC

Skills

Talent Acquisition
Recruiting
Leadership

About

Britt Bloch currently serves as the Vice President of Global Talent Acquisition Strategy and Recruiting and joined Navy Federal in April 2021. She previously worked at USAA, where she was Head of Talent Acquisition Delivery. There, she empowered senior leadership teams to restlessly reinvent the Talent Acquisition function to deliver maximum value to key stakeholders and enable Enterprise strategies. Britt has a broad background in talent management and was previously IBM’s North America and Canadian Client Innovation Centers’ Talent Management Leader, earning over 10 IBM awards for innovation and client leadership. Before her ten years at IBM, she held several leadership roles with Marriott and Fifth Third Bank. She was responsible for creating, championing, and executing talent strategies to achieve mission-critical business objectives and was a two-time President Club award winner. In Chicago, Britt led a national recruiting firm for over 13 years and was highlighted as Crain top professional woman in 2000. In 2024, Britt received the Talent Management Trailblazer Award for innovative talent management programs and UNC Chapel Hill’s Impact Award for MBA graduates who best exemplify service to the nation and the world through research, teaching, and community leadership. Britt enjoys industry writing in her free time and has been published in Forbes, Newsweek, Fast Company, and HR Executive Magazine. She holds an MBA from UNC Kenan-Flagler Business School. Her son, Nick, is a software developer with NFCU’s Enterprise Transformation Services department, and her brother, Thad, is an NFCU mortgage loan officer.

Published content

15 factors for brands to consider when developing a rewards program

expert panel

Looking to boost business with a client rewards program? Keep these factors in mind to ensure it's a success. Incentive and rewards programs can encourage repeat business from loyal customers. However, simply offering points or perks won't necessarily drive long-term loyalty. To have a real, lasting impact, your program needs to be thoughtfully designed around what truly motivates customers and delivers mutual value. With this in mind, the members of Fast Company Executive Board share key factors to consider when developing a client rewards program and why it's so critical to get these details right.

20 expert-recommended strategies for engaging and connecting with your audience

expert panel

Regardless of your industry, any company can benefit from forging deeper connections with its target audience. In a noisy digital world, engaging with your target audience online is the key to standing out and staying relevant. While different engagement tactics may work best for different industries, you can't go wrong by building strong relationships with the people who support your business. To help you do this, 20 members of Fast Company Executive Board share their most effective go-to engagement strategies and why engagement is so important. From leveraging employee voices to creating personalized experiences, these hands-on tactics have helped them build deeper connections and drive measurable growth.

14 ways brands are addressing and managing inflation in their industries

expert panel

As inflation continues to challenge industries across the board, businesses are being forced to make difficult decisions about how to manage rising costs without sacrificing customer trust or long-term growth. An organization's ability to adapt in the face of ongoing inflation — whether through adjusted pricing strategies, increased operational efficiency, or added value for cost — can mean the difference between losing market share and maintaining a loyal customer base. Navigating these challenges takes more than short-term fixes; it calls for thoughtful, industry-specific solutions that meet both business goals and customer needs. To help, Fast Company Executive Board members share how their brands are addressing inflation in their respective industries. Here are the steps they’re taking to reduce the impact of economic challenges, both internally and externally.

20 ways businesses adapt to industry changes without losing momentum

expert panel

When external pressures force internal change, how you respond can either protect or reshape your brand, operations, and client relationships. Every business encounters moments when industry shifts demand a fast, thoughtful response. Whether it’s a regulatory change, market disruption, or evolving client expectations, adapting effectively is rarely straightforward. If you’ve faced this kind of pressure, you know how complex it can be to make operational changes while maintaining trust and continuity. To that end, Fast Company Executive Board members discuss real-world challenges companies have faced and how they’ve adjusted without compromising their brand or service quality.

13 secrets to developing and leading a high-performing team

expert panel

Does your management style foster collaboration and trust? Behind every successful leader, is a great team, but finding the right people to support your mission and move your company forward is not always so easy to achieve—especially if you are just starting in business. At its core, a reliable, high-performing team is rooted in trust, collaboration, and clear communication among its leaders and team members. In addition, managers who consistently support, respect, and value their direct reports are more likely to create a work culture environment that builds better relationships and motivates people to contribute their very best each day.   The leaders of Fast Company Executive Board understand what it takes to put the right team in place because it's also essential to them being able to focus on other areas of the business and worry less. Below they each share one best practice for building a high-performing team that can drive innovation and creativity across the organization.

Industry shifting? 18 leaders share their challenges and solutions

expert panel

In the face of change, here's how to keep your company thriving from the inside out. To remain relevant in the marketplace over time, an industry evolution is necessary from time to time to stay competitive and avoid being left behind. Whether through the latest technology, product or service updates, companies will continue to grow with their clients and customers if they discover the best way to fix their problems.   But with industry change comes growing pains that need to be addressed in every field to get stakeholders on board with the daily operations and company goals. Here, 18 business leaders from Fast Company Executive Board discuss their industry specialty, trends, and challenges they've had to overcome. Through their insights, other colleagues will learn how to navigate internal and external industry changes and updates that impact their day-to-day workflow.

Company details

Navy Federal Credit Union

Company bio

Navy Federal Credit Union is the world's largest credit union, proudly serving over 14 million members. With more than $170 billion in assets, Navy Federal provides a comprehensive range of financial products and services, including savings and checking accounts, loans, credit cards, and investment options. Headquartered in Vienna, Virginia, Navy Federal operates globally, with 25,000 teammates, supporting military families at more than 450 branches across the U.S. and around the world. Dedicated to its members and community, Navy Federal's commitment to excellence is consistently recognized. In 2024, the credit union earned several prestigious awards, including *Best Credit Union* honors for customer service and satisfaction, reflecting its ongoing efforts to prioritize member well-being. With a steadfast focus on supporting the financial success of military members, veterans, and their families, Navy Federal continues to lead as a trusted financial partner.

Industry

Corporate leadership

Area of focus

Financial Services

Company size

10,001 plus