Duncan Wardle

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The shift from physical to e-commerce swung us from one end of the pendulum to the other, but an era of embracing phygital brings balance back and welcomes what both sides have to offer.

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To truly innovate and tap into your company's full creative potential, you need a diverse workforce with equal access to opportunities. Innovation in business is powered by unique perspectives and new ideas. At the forefront of innovation is diversity, equity and inclusion (DEI). Having diverse perspectives from teammates who come from different backgrounds ensures that your team approaches a problem from multiple angles and this can lead to faster resolutions. Diverse teams also adapt to changes more easily, reach more potential customers and offer the opportunity for ground-breaking change. As leaders in their industries, the members of Fast Company Executive Board understand the importance of innovating and the role diversity, equity and inclusion play in achieving it. Below, 15 of them shared the most impactful ways that DEI fuels innovation. 

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Good communication skills are an essential key to success for any professional, but especially so for leaders. The art of communication is an essential skill for all leaders. They must learn to communicate effectively with various people, whether they're offering feedback to team members, sharing information with stakeholders, or pitching their organization's services to potential clients or the public at large. To get a message across effectively, leaders must be able to adapt as necessary to each situation. Of course, building this skill comes more easily to some people than it does to others, but it should be actively nurtured by anyone in a leadership position. Fortunately, there are several ways a leader can refine and improve their communication skills. Below, 16 members of Fast Company Executive Board share their best strategies for doing so.

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In a post-pandemic world, brands will be immersing customers in experiences.

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Many people are intimidated by public speaking, but by following a few simple tips, you can calm your nerves and engage your audience. Presentations, whether virtual or in-person, are a part of the day-to-day work of many professionals. This is especially true for entrepreneurs and company leaders, who frequently have to present to employees, clients, board members, the media, and other stakeholders. However, if you're new to public speaking, you may not be sure how to prepare your remarks, structure your presentation, or—most importantly—settle your nerves. Getting tips from a seasoned speaker can help you get ready to effectively engage and educate your audience. No strangers to giving presentations themselves, the members of Fast Company Executive Board have learned ways to prepare and give presentations that make a lasting impression. Below, 15 of them share their best tips to help novice speakers successfully find their voices and hone their skills as presenters.

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Today’s consumers want to engage with the human beings behind a brand, not faceless corporations. “People buy from people.” It’s an adage that has never been more true than it is in today’s digital age. The online economy places near unlimited options at consumers’ fingertips. Even so, people crave real connections and a personal touch in their customer experience. Businesses must develop ways to reach people on a human level to convert online connections into sales. Both B2C and B2B companies will see better results if they’re able to show the human beings who drive their brands. Below, 16 members of Fast Company Executive Board discuss ways business leaders can humanize their brands, no matter what product or service they sell.

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Reworking our hyper globalized economy will not be easy.

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The future of automation is already here, and it's having an impact far beyond the tech industry. With continuous advances in artificial intelligence and associated technologies, the automation revolution is well underway, and there are no signs it will slow down any time soon. The potential applications of AI extend far beyond chatbots and targeted ads (although these can be incredibly significant productivity and revenue boosters). Companies across industries are pioneering new ways to automate a variety of tasks, freeing up team members for more creative and "human-facing" work. So what's the next best step for business leaders who have been hearing about and are now ready to start exploring automation and AI? Below, 10 members of Fast Company Executive Board share how non-tech companies can prepare to meet and embrace a future workplace that's "superpowered" by automation.

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Anticipating challenges rather than just reacting to them puts you a step ahead in overcoming them. With every problem—whether it’s personal or professional—you’re given a choice to respond either proactively or reactively. A proactive approach allows you to get in front of the issue before it escalates, while a reactive approach is usually focused on cleaning up the aftermath. It's easier for business leaders and their teams to overcome challenges when there's a plan in place even before they appear. To help you develop a proactive mindset and business culture, 16 members of Fast Company Executive Board share their experience and the strategies that work for them.

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Growth is a primary goal for almost every business, but if you don't have the right strategy for scaling up, it may hurt your business in the long run. Scaling up is an exciting period for business leaders. It's easy to get swept up in the possibilities presented by rapid growth opportunities, but it's essential to manage that growth with the right strategies. Otherwise, you may scale too quickly and struggle to keep up. The members of Fast Company Executive Board know firsthand what it takes to sustainably and properly grow a business. Below, 10 of them share some common mistakes entrepreneurs may make when trying to scale up and how to course-correct.