Member Since February 2021
Proven entrepreneur passionate about building scalable solutions that matter to those who need them most. Erica Mackey holds a bachelor’s degree in ecology and evolutionary biology from the University of California, Los Angeles, and a master’s degree in business from the University of Oxford’s Said Business School. Previously, she was a founding committee member of the Oxford Women’s Leadership Community.
It's never been more important for leaders to show their team members their appreciation than in the past several months—and there are many ways to do it. The past year has been a challenging one for everyone, both professionally and personally. From instituting remote work arrangements to temporary layoffs, businesses had to make adjustments—often without warning—to stay afloat. Those businesses that have weathered recent storms could not have done so without the loyalty and hard work of their team members. That’s why it’s more important than ever for leaders to show those team members their thanks and appreciation. Indeed, a little extra love can make a huge difference in employee morale and well-being at any time, but particularly when teams are working remotely and lack the usual in-person interactions. Below, 15 members of Fast Company Executive Board share how they’ve shown their staff their appreciation over the past year and why this approach has been effective in lifting their team's spirits.
If you want to build a brand that lasts, start by creating a community of like-minded consumers and advocates of your product or service. With multiple social media outlets and a vast online marketplace, consumers have unprecedented access to information about companies, allowing them to make informed decisions about who to do business with. Consumers tend to put particular trust in—and therefore seek out—other consumers’ opinions. This transparency can also work in the favor of a business, which can use the same media to share information and build a community around their brand. While it starts with a good product or service, there’s more to building a community than that. If a company works to reach out to its target audience through content, shared values, and stories, happy clients and customers may turn into faithful fans who spread the word and help the brand grow. However, businesses may not always be sure of how to begin building this sense of loyalty and shared community with their current and potential audience. To help, 16 members of Fast Company Executive Board share strategies any company can use to start building a community around its brand. Follow their recommendations to plant the seeds of avid brand advocacy among your customer base.