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Heather Jerrehian

CEOHitch Works, Inc. (Acquired by ServiceNow)

San Francisco, CA

Member Since September 2021


Brand Development
Strategic Partnerships


Award-winning entrepreneurial leader and turnaround expert with key executive roles as a startup founder, CEO, COO, CFO, and VP/GM for Fortune 500, enterprises, and startups with extensive software, consumer, and technology expertise. Global business builder recognized for cultivating key strategic partnerships, accelerating sales through robust GTM strategies, maximizing distribution channels (B2B + B2C + B2B2C), and demonstrating the operational acumen to architect systems and infrastructure to support large-scale organizations. Full 360-degree knowledge of SaaS, marketplaces, e-commerce, retail, wholesale, and manufacturing across multiple consumer categories including hardware, electronics, clothing, accessories, and food – as well as technology expertise using AI + ML across HRTech, EdTech, AgTech, and FashionTech. Known for the ability to identify trends and quickly capitalize on growth opportunities, having a consistent record of building multi-million-dollar businesses ($0 to $75M) and driving triple-digit increases while maintaining financial controls for profitability, and the extraordinary people leadership skills to enable the impossible. Specialties: • Startup, Entrepreneurial Organizations • Fundraising Seed To Growth Capital • Business and Strategic Planning • Financial Modeling, Analysis, Forecasting • Sales, Business Development • Strategic Partnerships, Team Building • Brand Development, Go-To-Market Strategy, Product Launch • Product Design and Development • Domestic / International Sourcing and Production

Published content

17 ideas to express employee appreciation during the holidays

expert panel

Are your traditional gift-giving gestures getting stale? The holiday season is the perfect time to spread more cheer by demonstrating to your dedicated employees how much you appreciate their efforts to help keep a well-organized business up and running. If your leadership team is all tapped out of original gift-giving ideas for their team this year, then try one of the following ideas that 17 experts from Fast Company Executive Board highly recommend to show gratitude for the hard work their staff members continue to put in throughout the year. 

Nervous about public speaking? 15 steps to prepare confidently

expert panel

Apply these strategies to cover your points and connect with the audience.  If you're feeling a bit anxious about how to deliver your best presentation to a tough audience, preparing for the event ahead of time is the easiest way to calm your mind. You'll want to first gain an understanding of what the program agenda is, and then figure out what you want to say. Providing real-world examples make some of the most effective narratives, so figure out which points to cover in your story, write it out, and begin reviewing it on your own or amongst your network of colleagues. The more you practice, the more familiar and comfortable you become with the materials you plan to share with your audience. To get you motivated and help you stay in the zone, below, 15 Fast Company Executive Board members are providing their best practices for leaders to project their knowledge and become the go-to reliable source.

Why culture belongs on the balance sheet


Although it is an intangible asset, culture is critical to the success of your business.

How to break the cycle of a bad (networking) habit

expert panel

13 tips to improve your social engagement skills and build better alliances. How do you define the art of networking? Is it a stepping stone to close your next business deal, or are you intentional about nurturing new relations that will build a pathway and benefit all? A panel of experts from Fast Company Executive Board agree that being an active listener—focused less on brand promotion and more focused on following through on promises made—is key to leaving a great impression on potential clients and colleagues in the long term.  Below, the 13 council members share how by changing bad habits formed in social settings, they've also created more meaningful connections.

14 low-cost ways to get good publicity for your business

expert panel

Don't let a limited budget stop you from promoting your new business. When budgets are tight, one of the first things many entrepreneurs strike from their list of financial priorities is marketing. However, marketing doesn't have to take a backseat when resources are limited. In fact, there are plenty of ways to continue promoting your company while keeping costs low. DIY public relations can be an inexpensive way to gain attention for your business—if you follow the right strategies and best practices. Below, 14 members of Fast Company Executive Board share some creative, inexpensive ways a new business can drum up good publicity or press mentions.

15 tips to help novice public speakers nail their next presentation

expert panel

Many people are intimidated by public speaking, but by following a few simple tips, you can calm your nerves and engage your audience. Presentations, whether virtual or in-person, are a part of the day-to-day work of many professionals. This is especially true for entrepreneurs and company leaders, who frequently have to present to employees, clients, board members, the media, and other stakeholders. However, if you're new to public speaking, you may not be sure how to prepare your remarks, structure your presentation, or—most importantly—settle your nerves. Getting tips from a seasoned speaker can help you get ready to effectively engage and educate your audience. No strangers to giving presentations themselves, the members of Fast Company Executive Board have learned ways to prepare and give presentations that make a lasting impression. Below, 15 of them share their best tips to help novice speakers successfully find their voices and hone their skills as presenters.

Company details

Hitch Works, Inc. (Acquired by ServiceNow)

Company bio

Hitch is a cloud-based skills intelligence and internal talent mobility platform that helps companies become more inclusive, adaptive, and innovative by connecting the right talent with the right tasks based on skills, experiences and career aspirations. Its proprietary AI-powered solution enables upskilling and reskilling, dynamic teaming, democratized career development, and fosters a culture of learning and growth while accelerating productivity and performance. Learn more about the company at Here’s a video about what we do:



Area of focus

Future of Work
Skills Intelligence
Talent Mobility

Company size

11 - 50