Member Since June 2024
Skills
About
As a transformational leader, I specialize in helping company leaders revolutionize their organizations through accelerated growth, enhanced profitability, and increased engagement. My approach leverages cutting-edge AI, Answer Intelligence (AQ), and innovative communication strategies to drive remarkable results. With extensive experience in Financial Services, Global Transaction Banking, Fintech, and PE/VC backed companies, I excel in developing high-performing, diverse, cross-functional teams on a global scale. My track record demonstrates consistent success in driving transformation agendas, implementing change management programs, and delivering substantial revenue growth alongside exceptional customer satisfaction. I'm particularly adept at identifying, attracting, and nurturing top talent, which has been crucial to my success in creating empowered, customer-centric cultures across organizations. My leadership style, characterized by motivational storytelling and a commitment to challenging the status quo, has led to increased wallet penetration and extraordinary customer journeys, as evidenced by outstanding satisfaction scores. Recognized for innovative thought leadership, a collaborative mindset, and superior problem-solving abilities, I bring a unique blend of strategic vision and practical execution to every challenge. Above all, I'm driven by a passion for helping others find the same sense of fulfillment and accomplishment in their work that I experience in driving organizational success.
![Karen Gilhooly's avatar](/profile/_next/image?url=https%3A%2F%2Fs3.amazonaws.com%2Fcco-avatars%2F6743494c-059b-42c3-8018-995a96647891.png&w=128&q=75)
Karen Gilhooly
Published content
![18 expert tips for mastering your next media interview](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_webp%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F09%2Ffceb-ep-1920x1080-18_expert_tips_for_mastering_your_next_media_interview-.jpg&w=3840&q=75)
expert panel
Here's what it takes to ace your next press interview, according to experts. When preparing for an interview on a live or on-demand platform, it's important to focus on both content and delivery. Whether you’re an introvert who prefers careful planning or an extrovert who feeds off energy, preparing yourself for an upcoming interview can ensure that you're represented accurately and positively. From refining your key messages to honing your body language, there are a few things you can do to get yourself interview-ready. To that end, Fast Company Executive Board members share tried-and-true tips to ensure you’re ready to make the most of your time in the spotlight.
![20 job search tips for career-changers in the digital age](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_webp%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F08%2Ffceb-ep-1920x1080-20_job_search_tips_for_career-changers_in_the_digital_age-.jpg&w=3840&q=75)
expert panel
Online platforms like LinkedIn provide opportunities for career professionals to gain a foothold while transitioning to new industries. Many professional skills translate well from one industry to another. For job seekers who are looking to change industries, it's important to be specific about how their professional experiences will help them be successful in their new chosen field. One way to do this is to leverage online platforms to showcase your expertise and transferrable skills. To help, 20 members of Fast Company Executive Board share strategies for translating existing skills into new career paths to stand out to potential employers. Follow their advice to build your professional network, showcase past projects, and provide thoughtful commentary on relevant topics to establish yourself in a new industry.
![11 biz steps to embracing, promoting, and living the green life](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F08%2Ffceb-ep-1920x1080-11_biz_steps_to_embracing_promoting_and_living_the_green_life.jpg&w=3840&q=75)
expert panel
In the global marketplace, it is all or nothing—your brand's reputation is on the line. Before a company can adopt a green business values plan, the leadership team needs to be honest about their passion for sustainability in general because they will need to “walk the walk” if they want other stakeholders to buy into their green policies. Fast Company Executive Board members know all about following your North Star and what it will take to truly stick with it across every aspect of the establishment. Here, they offer 11 best practices for building a startup company with authentic green business practices. Demonstrating transparency and responsibility elevates a positive brand image in the local and global community.
![Here's how to make the case for human talent vs. AI alone](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F08%2Ffceb-ep-1920x1080-Heres_how_to_make_the_case_for_human_talent_vs_AI_alone-1.jpg&w=3840&q=75)
expert panel
Whether a company is struggling in a slow economy or its leaders want to focus more on investing in the smartest, low-cost resources, many business leaders agree that the growing technological advances in AI software have been a true game changer for organizations to reach their full local and global potential on a limited budget. However, with innovation often comes sacrifice. Below, 10 Fast Company Executive Board members discuss how business professionals can encourage their current and potential clients to continue investing in human capital with a combination of AI analytics to meet their project needs and business goals.
![9 reasons brands are elevating their video marketing strategies](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F07%2F9-reasons-brands-are-elevating-their-video-marketing-strategies.jpg&w=3840&q=75)
expert panel
Consider these factors to engage your clients and grow your business. In a digital business economy, serving today's current and prospective customers who have short attention spans is becoming increasingly important but also a bit of a challenge. Whether a brand decides to post more meaningful content value on its YourTube channel or TikTok platform, the time is now for video engagement. Otherwise, the company may be missing out significantly on elevating in a consistent and effective manner. Here, nine experts from Fast Company Executive Board share how business owners are leveraging video marketing to promote their brands' products and services, and how this strategy has been beneficial to their establishment's success.
![Career transitioners: 12 methods to make hiring managers take notice](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F07%2Fcareer-transitioners-12-methods-to-make-hiring-managers-take-notice.jpg&w=3840&q=75)
expert panel
Consider these next steps to achieve a smooth job transformation in a new industry of choice. When it comes to making a drastic career transition in life, it's something that can be obtained in time, no matter how difficult it may seem at first. Learning to communicate your professional goals clearly and authentically is one of the first steps to gaining the trust and credibility that will turn your career aspirations into reality. To help steer business professionals in the right direction and contemplate their next moves, below, 12 Fast Company Executive Board members each discuss their strategy for translating existing job skills to new industry standards and leverage digital platforms for job hunting, ensuring that candidates stand out in a competitive employment landscape.
Company details
True North Collaboration
Company bio
Growth is the lifeblood of all organizations. In today's rapidly evolving market, staying relevant isn't just an option—it's a necessity. While leaders often champion transformation, they frequently overlook a crucial element: fully engaging their employees in the process. At True North Collaboration, we believe employees shouldn't be bystanders in the growth journey, but active agents of innovation. Our mission is to help companies and their staff successfully navigate the "human side" of change. We achieve this by: Providing tools that align individual strengths with company values and strategic goals Fostering a workplace culture that encourages curiosity, imagination, and experimentation Transforming "change anxiety" into confidence and engagement Our human-centric approach ensures that transformation happens "with" employees, not "to" them, leading to increased engagement and workplace satisfaction. True North Collaboration offers a customized suite of business transformation tools: • Comprehensive organizational assessments • Sales culture transformation • Customer success and experience workshops • Sales and customer excellence coaching These services are designed to align your entire organization to one compass, helping you find your true north.