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Karen Gilhooly's avatarPerson

Karen Gilhooly

CEOTrue North Collaboration

Chicago, IL

Skills

Communication Skills
Executive Leadership
Team Building

About

As a transformational leader, I specialize in helping company leaders revolutionize their organizations through accelerated growth, enhanced profitability, and increased engagement. My approach leverages cutting-edge AI, Answer Intelligence (AQ), and innovative communication strategies to drive remarkable results. With extensive experience in Financial Services, Global Transaction Banking, Fintech, and PE/VC backed companies, I excel in developing high-performing, diverse, cross-functional teams on a global scale. My track record demonstrates consistent success in driving transformation agendas, implementing change management programs, and delivering substantial revenue growth alongside exceptional customer satisfaction. I'm particularly adept at identifying, attracting, and nurturing top talent, which has been crucial to my success in creating empowered, customer-centric cultures across organizations. My leadership style, characterized by motivational storytelling and a commitment to challenging the status quo, has led to increased wallet penetration and extraordinary customer journeys, as evidenced by outstanding satisfaction scores. Recognized for innovative thought leadership, a collaborative mindset, and superior problem-solving abilities, I bring a unique blend of strategic vision and practical execution to every challenge. Above all, I'm driven by a passion for helping others find the same sense of fulfillment and accomplishment in their work that I experience in driving organizational success.

Published content

The trust premium: Why smart CEOs are betting big on human connection

article

Companies that foster curiosity-driven leadership are seeing significantly higher employee retention and faster innovation cycles—not because of superior technology, but because of stronger human connections.

20 effective strategies for building thought leadership

expert panel

Sharing your unique, informed perspective can influence and spark conversations within your industry. Here's how to do it. Building a strong thought leadership presence can help leaders and brands open doors to new partnerships, strengthen their reputation, and differentiate their expertise in a crowded market. But becoming a recognized thought leader requires strategy, credibility, and a clear point of view. Below, Fast Company Executive Board members share their proven strategies to help leaders and brands establish meaningful thought leadership. Follow their recommendations to craft an effective approach and measure its impact.

Cultivating a positive culture in the face of disengagement

article

Is your organizational culture quietly slipping away?

Rebuilding trust in leadership amid employee disengagement

article

By focusing on leadership development, organizations can rebuild trust in leadership and mitigate the impact of disengaged employees.

Navigating the compliance maze with engaged employees

article

We’ll explore the repercussions of disengagement on compliance, and I’ll provide some actionable strategies to mitigate these risks.

The financial fallout of employee disengagement

article

Employee disengagement has major financial implications. Here’s how leaders can get their workforce back on track.

Company details

True North Collaboration

Company bio

Growth is the lifeblood of all organizations. In today's rapidly evolving market, staying relevant isn't just an option—it's a necessity. While leaders often champion transformation, they frequently overlook a crucial element: fully engaging their employees in the process. At True North Collaboration, we believe employees shouldn't be bystanders in the growth journey, but active agents of innovation. Our mission is to help companies and their staff successfully navigate the "human side" of change. We achieve this by: Providing tools that align individual strengths with company values and strategic goals Fostering a workplace culture that encourages curiosity, imagination, and experimentation Transforming "change anxiety" into confidence and engagement Our human-centric approach ensures that transformation happens "with" employees, not "to" them, leading to increased engagement and workplace satisfaction. True North Collaboration offers a customized suite of business transformation tools: • Comprehensive organizational assessments • Sales culture transformation • Customer success and experience workshops • Sales and customer excellence coaching These services are designed to align your entire organization to one compass, helping you find your true north.

Industry

Corporate leadership

Area of focus

Corporate Training
Fintech
Consulting

Company size

2 - 10