Karl Giuseffi

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Here's how to stay on top of changing trends and keep consumers satisfied with your brand. Although innovative technologies continue to evolve in order to keep up with changing consumer trends in the marketplace, sometimes it is still difficult for business leaders to gauge which way their particular client or potential customer may be leaning next. Over the years, the following experts from Fast Company Executive Board have also been impacted by changing consumer behavior patterns and preferences in their specific markets. Below, they share some best practices to help other leaders remain true to their brands while still meeting customer expectations.

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Now is the time to: reflect and pivot boldly toward your continued career growth and success. It's natural to be anxious or overwhelmed about a recent setback that you or your company may be experiencing in today's fluctuating economy. However, once you assess where things went wrong, you must dust yourself off, and make any necessary improvements (from lessons learned) that will help you stay on track, and set you up to be ready for the brighter days ahead.   At some point in their career, everyone faces some type of hardship—whether it's overcoming a job loss or not making the deal stick with a highly regarded potential client. In times like these, it's even more important to stay connected with trusted mentors and colleagues as you reflect on ways to improve your brand (personal and professional). We asked 20 Fast Company Executive Board members to each share their tips to encourage business professionals not to panic or give up on their short- and long-term goals no matter what marketplace analysts are reporting.

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Apply these tips if you're serious about developing as an individual so you can help your company grow. If you're trying to wrap your head around a difficult subject in business (or personal life) it is essential to become an avid reader, study from the masters, and ask plenty of questions that will help you in the learning process. Then you need to apply it. To give business leaders the right tools and tips to grasp a variety of topics they may be struggling with and not feeling confident about, 15 Fast Company Executive Board members are here to share their best practices to overcome any fears and doubts to help them move ahead and be able to share the information with others.

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If you're feeling overwhelmed or frustrated about a recent oversight on your part, relax, reflect, then implement these tactics to improve. As a business leader, when you think about failure, remember that no matter what the situation, it's simply a chance to improve on missteps so you can continue to grow, move ahead and make better decisions.  It's also important to change your mindset by deciding that things are happening for you, not to you. Once you accomplish this, you'll be able to choose an opportunity and commit to doing your best to get it right in the future. Below, 14 Fast Company Executive Board members share practical ways to leverage a failed business experience, reset your mind, and launch new opportunities to get back on track.

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13 techniques to maintain productivity and work-life balance. While everyone on the planet is dealt the same 24 hours to get things done, it can still be tricky at times to find the right work-life balance habits. Measuring the minutes and hours spent on a daily activity is one way to evaluate how to reduce typical workweek hours and delegate some of the workload. When it comes to setting up boundaries so you can focus on the areas that really need your attention and talent, no one is better suited to protect (and respect) your time but you. In the end, this approach will lead you on the path of professional and personal growth. To transform a 60-hour workweek to 30 to 40 hours, try these tried and true techniques from 13 Fast Company Executive Board members.

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Implement these 12 tips to keep your business aspirations on track without losing sight of big picture priorities. It's okay if being a serial entrepreneur is what gets your juices flowing, but it's essential to consider the right approach to maintaining numerous enterprises at one time, so you don't spread yourself too thin in the long run. Taking too many leaps at once may prevent you from focusing on how to elevate each operation to its fullest potential the first time. Here are 12 factors Fast Company Executive Board members advise other leaders to consider if they are trying to keep up with numerous business operations.

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If you're worried about consumer loyalty in the current climate, apply these business tips to help your company regain its confidence and continue to grow. To remain competitive and fresh in the eyes of loyal customers, lean in a little further to focus on the clients' potential needs. You'll be one step ahead of their own anticipation. As you continue to also address their immediate issues, remember to demonstrate your company's willingness (through your actions and gestures of appreciation) to be completely present and accessible throughout every stage of their journey.  By practicing these simple methods, you'll secure their interest, enthusiasm, and excitement about your company's capabilities to sustain them over time in today's marketplace.  Below, 13 Fast Company Executive Board members are sharing their creative ideas to build multiple revenue streams and upgrade your offerings.

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Build a better service unit to improve your customer journey and satisfaction rates. To improve the quality of a company's call center, it's important to consider the B2B or B2C audience that the staff is serving. Investing in the latest software tools and offering ongoing training will reiterate core values and elevate the employees' abilities to handle unique challenges and experience ecosystems. Below, a panel of seven experts from Fast Company Executive Board share their top tips to boost success rates and customer satisfaction through the business call center.

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Strive to offer your customers (and employees) the best, even with a lean workforce.  When department leaders focus on building better relationships and providing the best resources to support their front-line employee service workers, they may help reduce stress levels, boost morale, and improve a higher-performance level on the job.  Whether your company is thriving through a peak season or facing uncertain challenges, Fast Company Executive Board members have 15 tips to encourage team members to provide quality customer service, even if you're short on staff.

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Maintaining a professional and positive tone, in your response to a colleague's request, can strengthen your business relationship and build common ground. One of the most difficult skills, for some business leaders and their colleagues, is mastering the art of saying "no." This is especially true for those who are just starting out in the industry, trying to become well-established in their professions. On the other hand, saying "yes" to every single project or event that requires your full engagement and bandwidth, can be just as detrimental to your career path if it doesn't align with your business priorities and immediate goals. So don't fall into the trap of being sidetracked.  No matter where you are on the employment hierarchy at your present company and beyond, experts from Fast Company Executive Board agree that turning down a request—from anyone at any level—is appropriate at times in the workplace, especially if you are trying to move ahead on the projects that currently matter most and maintain a good work-life balance.

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Developing a growth strategy is important, but it takes the right resources and circumstances to make it work right away. If a business wants to grow, it must consistently change and adapt to meet the expectations of the market. Many growth strategies revolve around enhancing your customer's experience, whether that be through increased communication services like live chats or getting involved with non-profits they might align with. Whatever the method, having a solid growth strategy in place, and the resources to execute it, is key for any company. To that end, 14 Fast Company Executive Board members share growth strategies that work immediately and how to implement them. 

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It takes a special leadership skill set to successfully motivate and inspire employees that you don't see in person every day. Managing a remote team comes with its own set of unique challenges, especially for companies with remote employees located in different time zones. Employees may struggle to feel like they are a part of a team when working alone from home all day. They may struggle to feel heard without the option of an in-person open-door policy. They may also feel burned out from merging their work and living spaces. Great leaders anticipate problems like these and know how to respond in a way that benefits all. To that end, 15 Fast Company Executive Board members share their best tips for supporting remote employees.