Kim Crawford Goodman

Kim Crawford Goodman is the Chief Executive Officer at Smarsh. She has leadership responsibility for all strategic and operating elements of this dynamic, growing business. Smarsh has leading-edge technologies (Cloud native, AI, and integrated platforms) to enable clients to reduce their risk and meet their compliance requirements across a growing employee base enabled with expanding communication tools. Before joining Smarsh, Kim was the Head of Payments and Risk Solutions at Fiserv, Inc., a Fortune 500 company. There, she provided executive leadership for the company’s bill payment, prepaid, and financial and risk management solutions businesses, with additional accountability for digital payments. With 30 years’ experience, she has held key leadership positions with many of the largest brands across financial services and technology, including American Express, Worldpay US, Dell, and Bain & Company. Kim has extensive experience with global, complex businesses, requiring strategic customer relationships, a deep understanding of critical business drivers, and effective engagement of a large, distributed workforce. Kim holds an Engineering and Political Science degree from Stanford University, and she is a Baker Scholar MBA graduate from the Harvard Business School.