Matthew Tengwall

Member Since 2021

Matthew Tengwall

VP and GM, Verint

Verint Systems

Maryland


SKILLS

  • Solution Selling
  • Strategic Partnerships
  • Enterprise Software

RECENT CONTENT

January 9th, 2023

16 ways leaders can set achievable expectations for their team to grow 

Apply these strategies to enhance your team's performance levels and standards.

November 3rd, 2022

12 ways companies can compete in the talent acquisition market

Utilize these strategies to win over the job candidate you have your hopes on.

August 24th, 2022

Creating the ultimate customer experience: How customer engagement and security go hand in hand

How can you create a personalized shopping experience using customer data while simultaneously creating a safe, comfortable environment for your customers? I believe it all begins with trust.

August 12th, 2022

Seven ways to modernize company's call center

Build a better service unit to improve your customer journey and satisfaction rates.


COMPANY INFO

Verint Systems

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com


INDUSTRY

Technology