Do I Qualify?
Matthew Tengwall's avatarPerson

Matthew Tengwall

VP and GM, Verint Verint Systems

Baltimore, MD

Member Since November 2021

Skills

Solution Selling
Strategic Partnerships
Enterprise Software

Published content

Year in review: Reinforcing security amidst banking sector transformation

article

Rapid digitalization has expanded the attack surface for security threats, necessitating more sophisticated physical and cyber security solutions in 2024.

Creating a better workplace: 20 ways to leverage innovative technology

expert panel

Access to the right technology can transform the employee experience and ensure maximum productivity and innovation from your team. An exceptional workplace experience should be at the top of many companies' lists when it comes to attracting and retaining top talent. Company leaders are increasingly turning to cutting-edge technology to transform their workplaces for this reason. Here, Fast Company Executive Board members explore how forward-thinking leaders can harness the power of workplace technology to design a workplace experience that's both engaging and efficient. Read on to discover the key strategies and emerging trends that are turning workplaces into dynamic hubs of productivity and collaboration.

16 smarter ways to balance your leadership responsibilities at work

expert panel

Here's how to improve your productivity and decision-making skills in 2024. Leading a successful corporation in the business sector or a nonprofit that is making an incredible impact on the local and greater community it serves sounds impressive and rewarding; however, it takes plenty of tenacity to maintain industry relevance and a different mindset to make smart business decisions. As the marketplace continues to transform itself in the new normal, managers may be feeling overwhelmed and burned out by all of the tasks piled on their plates to keep up with the changing consumer demands in an uncertain economic climate. To prevent them from high-stress levels, feelings of anxiousness, or seconding-guessing themselves when it comes to decision making, 16 experts from Fast Company Executive Board each offer one tip that could help company leaders get the support they need, which will change the course of their organization for the better.

What does the future of work look like across industries?

expert panel

Leading business professionals offer advice to the next generation. In a changing world market and tough economy, no one can predict what the future of work will look like in the short term or 10 years from now. One way or the other, what people are realizing in the new norm is that although technological innovations are being elevated every day, companies need to embrace them if they don't want to be left behind. However, these business leaders also agree that the human touch is still essential to ensure smart decisions are being executed for the growth and success of organizations. Below, 14 experts from Fast Company Executive Board discuss how specific industries are currently being impacted and what the next generation of leaders should do to prepare for the unknown.

12 ways customer video testimonials enhance  business performance 

expert panel

If you want to build better connections with your current and potential customers, here are some best practices to get started. In an uncertain business environment and tight economic conditions, customer testimonials should never be taken for granted or underutilized—especially the ones captured on video. Sharing this type of information with other current and prospective customers is one of the best ways to put any concerns to rest and build on their solid trust in what your brand has to offer in the competitive, crowded marketplace. Below, 12 experts from Fast Company Executive Board discuss how business leaders can leverage customer testimonial videos to impact continued business growth.

The need for enhanced security in the modern banking landscape

article

While cybersecurity is undeniably crucial, the significance of physical security—often overshadowed by its digital counterpart—cannot be understated.

Company details

Verint Systems

Company bio

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

Industry

Technology

Company size

5,001 - 10,000