Skills
About
I’m the Chief Customer and Marketing Officer at Freshworks, where I focus on helping small and mid-sized companies scale efficiently with AI-powered solutions. I oversee brand reputation, ARR growth, and customer-focused operations. I’m passionate about delivering exceptional customer experiences and driving growth through innovation.
Mika Yamamoto
Published content
article
The organizations that thrive aren’t the ones chasing the latest AI trends but the ones that build a culture where people and tech amplify each other.
Company details
Freshworks
Company bio
Freshworks Inc. (NASDAQ: FRSH) provides people-first AI service software that organizations use to deliver exceptional customer and employee experiences. More than 72,000 companies, including American Express, Bridgestone, Databricks, Fila, Nucor, and Sony choose Freshworks’ uncomplicated solutions to increase efficiency and loyalty.