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Ragy Thomas

CEO/FounderSprinklr

New York, NY

Member Since August 2022

Skills

Entrepreneurship
Customer Experience
Enterprise Software

About

Ragy Thomas is the Founder, Chairman and CEO of Sprinklr (NYSE:CXM), the unified platform for all customer-facing functions. Since founding the company in 2009, Ragy has been on a mission to create the world’s most loved software company. A technology visionary, entrepreneur, and investor, Ragy has played an instrumental role in the evolution of two business-critical channels for the enterprise: social media and email. Prior to founding Sprinklr, Ragy was the President of Epsilon’s (NYSE:ADS) Interactive Services from 2006 to 2008, and the CTO of Bigfoot Interactive, an email marketing leader that Epsilon acquired in 2005. Ragy earned his M.B.A. in Finance and Information Systems from New York University’s Leonard N. Stern School of Business and his Computer Science Engineering degree from Pondicherry University in India.

Published content

13 ways to support your team during a season of business cutbacks

expert panel

There's an upside to a downsize. Here's how company leaders can make a difference and maintain their staff's trust. In the past few years, many companies are still facing economic challenges in a fluctuating market, which also makes it difficult when leaders are forced to have tough conversations with their dedicated team about potential or necessary cutbacks. Demonstrating transparency and open communication is one of the most important steps to keep your stakeholders well-informed along the way. If you work together with your team to engage in ideas for alternative solutions, you will set your organization up for success and strengthen your potential to come out on top in the long term. Below, 13 Fast Company Executive Board members share their best practices to help leaders prepare their teams for cutbacks in the business world.

Be afraid to fail and other tips that helped me grow personally and professionally

article

The right amount of fear can help keep you motivated on the long, sometimes relentlessly difficult, yet beautiful journey.

Company details

Sprinklr

Company bio

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Industry

Technology

Area of focus

Social Media Management
Enterprise Software
Customer Service