Skills
About
Sudhir Prabhu is the co-founder and CTO of Wolken Software, which provides customer service solutions through AI-backed technologies. He started Wolken Software with a mission to simplify and automate the enterprise service desk as a SaaS solution. Prabhu is a seasoned leader with a career spanning over three decades, dedicated to driving success in enterprise solutions in both the U.S. and India. Prabhu began his career at Cisco and Barclays, serving as director of global finance systems. In these roles, he gained expertise in strategic planning and ensured smooth ERP operations on a global scale. Prabhu also served as managing director at Appshop India, where his leadership played a pivotal role in the company's growth and success, and later assumed the role of EVP at L&T Infotech.
Sudhir Prabhu
Company details
Wolken Software
Company bio
Wolken Software is a leading, award-winning provider of AI-powered enterprise service management solutions. The company enables global businesses to streamline internal and external service operations with agility, security, and scale. Wolken Software caters to customers from the banking and financial services, the semiconductor, software, consumer goods, and electronic component industries and has grown to add many Fortune 100 companies to its clientele in the US, Europe, and Asian markets. It supports over 7,000 agents serving more than 50 million active end-users across 60 countries, processing more than seven million tickets annually.