Member Since July 2023
Skills
About
I have a deep passion for building businesses alongside other hard-working and like-minded individuals. I have big dreams and believe in manifesting those dreams by prioritizing my self-awareness and by always doing the right thing. An uplifting, positive company culture that promotes teamwork is something that I stand passionately behind.... and I believe life is about helping people which is a big reason I try to make meaningful introductions every chance I can, with hope this mentality is paid forward. Love to golf, travel, dance, listen to music, spend time with my nieces & nephew, snowboard, hike, eat good food and drink fine wine!
![Toni Ann Careccio's avatar](/profile/_next/image?url=https%3A%2F%2Fs3.amazonaws.com%2Fcco-avatars%2Fd1c2cc18-3ee9-410d-a560-d690b35edfe4.png&w=128&q=75)
Toni Ann Careccio
Published content
![6 key ways to building and nurturing a strong customer success strategy](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F08%2F6_key_ways_to_building-and-nurturing-a-strong-customer-success-strategy-.jpg&w=3840&q=75)
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Here are six keys to building and nurturing a strong customer success team.
![Three things supply chain companies can do to prepare for AI](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F07%2Fthree_things_supply_chain_companies_can_do_to_prepare_for_ai-.jpg&w=3840&q=75)
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AI is set to revolutionize the supply chain industry, offering unparalleled opportunities to enhance efficiency, reduce costs, and improve customer satisfaction.
![20 customer success metrics that unlock business insights](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F06%2Ffceb-ep-1920x1080-20_customer_success_metrics_that_unlock_business_insights.jpg&w=3840&q=75)
expert panel
Tracking these key measurements of customer behavior can transform your business efforts. Creating a truly customer-centric business strategy requires tracking the right metrics. Understanding specific key performance indicators related to consumer behavior can offer insights into what's working and what is not, so your company can make the appropriate adjustments. Below, 20 Fast Company Executive Board members explain which customer success metrics have provided their businesses with invaluable knowledge about their business efforts. With these measures in mind, you can make informed, strategic decisions and highlight areas that need improvement.
![8 important tips for evaluating your next technology investment](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F05%2F8_important_tips_for_evaluating_your_next_technology_investment.jpg&w=3840&q=75)
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Here are eight steps for evaluating your next technology investment to better align your expectations and your business goals.
![7 ways supply chain companies can overcome fear of change in technology adoption](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.com%2Fimage%2Fupload%2Ff_auto%2Cq_auto%2Cc_fit%2Fwp-cms-2%2F2024%2F04%2F7_ways_supply_chain_companies_can_overcome_fear_of_change_in_technology_adoption-.jpg&w=3840&q=75)
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Technology is the only way forward for supply chain companies and hesitancy is a competitive disadvantage.
![15 ways to stand up and out on the issues your brand is backing](/profile/_next/image?url=https%3A%2F%2Fimages.fastcompany.net%2Fimage%2Fupload%2Fw_1280%2Cf_auto%2Cq_auto%2Cfl_lossy%2Fwp-cms%2Fuploads%2F2024%2F03%2F15_ways_to_stand_up_and_out_on_the_issues_your_brand_is_backing.jpg&w=3840&q=75)
expert panel
Transparency paired with a consistent message on your company vision and values goes a long way in building brand awareness and trust. When it comes to building community and laying the foundation for creating long-term customer and stakeholder relationships that you can count on, it's important to let people know where you stand on current issues to maintain genuine transparency and real authenticity. Below, 15 experts of Fast Company Executive Board each share one factor for leaders to consider if they want their brand to become known for its community activism—beyond the products and services it provides.
Company details
PortPro Technologies, Inc.
Company bio
PortPro is a privately-owned technology company providing transportation management software transforming operations for drayage carriers, freight forwarders, beneficial cargo owners, and brokers.