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Sharon Eilon's avatarPerson

Sharon Eilon

Chief Customer OfficerAqua Security

Boston Area

Member Since December 2021

Skills

Cloud Computing
Professional Services
Pre-Sales

About

Sharon is an experienced Software executive with extensive Customer Service background. Multiple Vice President (VP), General Manager (GM) and Director roles. Full P&L responsibilities for organizations up to 750M$ Sales, Delivery, Strategy, Support, Education, Alliances, Channels & Development Management of large diverse multi cultural teams of over 1000 team members Currently leading all Aqua Customer Office - Customer Success, Customer Services, Customer Support and Education Experience: Strategy, GTM, Marketing, P&L Management, Sales Management, Pipeline development, Solution creation, portfolio management, High performance Team Building, Employee motivation, Diversity, Inclusion, Culture development, Developing management teams, Software and Services negotiations, Methodology and implementation, Channel and Partner Strategies, DevOps, DevSecOps, BOTs, Analytics and bid data, Cloud management, Data Center Automation and Management, Application Life-cycle Management, IT Service Management, IT Financial Management, AppDev, AI, IOT Sharon carries a law degree from Tel Aviv University and is a former member of the Israeli Bar

Published content

How to retain customers in times of uncertainty

article

By putting the customers’ needs first, companies can better address challenges head-on to meet and exceed business goals, despite an unpredictable environment.

10 factors to consider when assessing the customer journey

expert panel

Are you meeting your clients where they're at to help them reach their ultimate goals?  As the digital marketplace continues to evolve, there are plenty of opportunities through technological advancements for leaders to gauge the customer experience and real-time behaviors.  But to ensure a brand is meeting client expectations and market standards, it's more than just collecting artificial intelligence or emailing a mass marketing survey. For companies truly aimed at staying in alignment with their base and increasing satisfaction rates, it's about developing quality products and services that actually work, and letting the clients lead the way. Here are 10 tried and true methods that Fast Company Executive Board members highly recommend and rely on to measure a greater customer experience, find solutions, and build on continuous improvement.

3 tips for building a thriving customer success team

article

Creating the best team to support your business is not as simple as hiring experienced people. Rather, it takes thinking outside the box on where and how to look for new talent.

Four priorities for chief customer officers in 2022

article

While a quest to help more customers realize value faster is well-intentioned, one-to-many relationships have limitations.

Company details

Aqua Security

Company bio

Aqua Security is the largest pure-play cloud native security company, providing customers the freedom to innovate and run their businesses with minimal friction. The Aqua Cloud Native Security Platform provides prevention, detection, and response automation across the entire application lifecycle to secure the build, secure cloud infrastructure and secure running workloads wherever they are deployed.

Industry

Technology

Area of focus

Security
Docker
Containers

Company size

201 - 500

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