Member Since 2022
Akash Pugalia is the Global President of Trust & Safety at Teleperformance and an expert in the space. He focuses on designing and implementing T&S solutions for leading online platforms with passion and creativity to make the internet a safe place for everyone. He is also an executive sponsor of various DEI and Employee Resource Groups initiatives, driving inclusion in the workplace, attracting diverse talent, and establishing multiple community partnerships. Outside Teleperformance, he is a prominent speaker in the Trust & Safety arena, interacting globally with his peers and other industry leaders in driving thought leadership in the space.
As the growing issues of user security and fraud risks become more palpable, it becomes more important than ever for companies to invest in the metaverse with a security-first approach for users.
With transparency, humility, and patience, leaders can begin to close the perception gap, ensuring that employees’ experiences become increasingly aligned with the lofty ideals espoused in their public releases and corporate value statements.
Advanced business solutions designed for the digital era: We are a global leader in solution design, business optimization strategies, front-office customer support, and back-office services like finance, accounting, collections, and tech support. With more than four decades of deep, industry-specific expertise and service innovation, Teleperformance offers the market’s most comprehensive service portfolio. We’ll handle the day-to-day operations while you focus on growing your business.