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Barak Eilam's avatarPerson

Barak Eilam


New Jersey

Member Since April 2022


Enterprise Software
Product Management


Barak Eilam is an American–Israeli executive. He is the chief executive officer of NICE. He became the CEO in 2014, after spending over 15 years with the company. Eilam led the transformation and strategy of evolving NICE into a cloud enterprise software company.

Published content

From friction to satisfaction: Redefining customer experience


In my experience, rethinking the customer experience requires dissolving barriers to effective customer journeys to help bridge the gap between organizations, consumers, and their satisfaction.

Company details


Company bio

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.



Area of focus

Big Data Capture and Analysis
Multi-channel interactions Recording
Financial Crime Solutions

Company size

5,001 - 10,000

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