Barry Kelly

Member Since 2022

Barry Kelly

CEO and co-founder

Thought Industries

Boston Area

Barry Kelly is the CEO and co-founder of Thought Industries and the co-author of the book 'The Customer Education Playbook: How Leading Companies Engage, Convert and Retain Customers', available now nationwide wherever books are sold. Barry is a passionate and energetic leader and innovator with a proven track record in web and mobile product development and extensive experience in e-Learning, Internet and social media marketing, and creative digital strategy. An entrepreneurial thinker who can move from idea to market and build a business. Strong financial and business skills in budgeting, forecasting, and P&Ls. Experienced communicator and public speaker.


  • Digital Strategy
  • Product Management
  • Social Media


June 3rd, 2022

Customer education: An emerging business discipline for the subscription-based B2B marketplace

Customer learning management is a systematic, strategic approach to delivering the knowledge that helps customers succeed, spanning the customer's journey from prospect to new user to proficient expert.


Thought Industries

Thought Industries, headquartered in Boston, Massachusetts, is the world’s leading B2B customer education and external training platform provider. Thought Industries powers the business of learning for companies ranging from midmarket enterprises to Fortune 500, helping transform how they build, deploy, and scale profitable, global online learning operations. Hundreds of customers and brands use the platform to reach, teach, and engage their learning audiences. With enterprise-level delivery and monetization tools, businesses, organizations, and associations are able to deliver engaging, fully-branded learning experiences to their audiences. The comprehensive capabilities of the Thought Industries platform enriches every aspect of online learning—surpassing the features of a typical LMS. Powerful, easy-to-use tools enable organizations to create online courses, manage online learning business, train customers, and get to market quickly and cost-effectively.


  • Professional Training & Certification
  • Extended Enterprise Learning
  • Customer Learning