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Smart professionals know there's always an opportunity to learn more and hone new skills in the business world. Learning a new business skill is always a good idea, whether you’re the company owner or a frontline team member. And in today’s digital age, there’s no shortage of material out there for professionals to peruse, from seminars to online courses to advice from experts.  In fact, these days it’s easier to drift into information overload than to be stymied by a lack of resources. If you’re looking to engage in some professional learning or skills building and are overwhelmed by choice or simply short on time, check out the following smart tips for acquiring a new business skill from the members of Fast Company Executive Board.

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If you want to ensure you and your team have a healthy work-life balance, try these strategies for shortening the amount of time you’re devoting to your desk. While work-life balance has always been important, it hasn’t always gotten much serious attention; but since the COVID-19 pandemic, the human need to step away and recharge has increasingly become a topic of discussion. Many professionals at all levels have reported working even longer hours since moving to remote work arrangements—when the office and home become a single location, stepping away can become even harder.  Whether you and your team are working exclusively from home or showing up to an office building one or more days a week, developing a healthy work-life balance is essential for everyone’s mental and physical health. To help all professionals add a bit more personal time back into their week, 15 members of Fast Company Executive Board have shared ways to structure and make the most of your “work” hours so you can have more time for your personal life.

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To accomplish a challenging goal, you've got to have the right game plan for your team. It's one thing to have an ambitious goal; it's another to have an effective game plan to ensure that goal is reached. Big goals are achieved through smart—sometimes small—habits. If a leader is to guide their team to the top of the mountain, they have to blaze a clear trail and give their people the tools they need to climb. It doesn't have to be a one-size-fits-all solution; leaders can leverage the right combination of strategies to fit their organization's unique purpose, procedures, and people. To get your ideas flowing, a panel of Fast Company Executive Board members has shared their best strategies for turning lofty goals into realities. Follow their advice to build efficient workflows that foster repeatable, scalable success.

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Don't let multiple projects or big goals overwhelm you; instead, learn to prioritize and keep moving forward. When you’re growing your business, you likely have a lot of goals you want to achieve and projects on your plate. A significant challenge for any leader is prioritizing the work in process to ensure their team (and they themselves) aren’t overwhelmed. Further, if an individual or a single team is pulling in too many directions at once, they’re likely to go nowhere fast. You don’t have to give up on the goals you’ve set out to achieve—you just have to set up orderly methods and, usually, a way to “divide and conquer.” With the right strategies, you can identify and take the fastest, most promising path to success. To help 11 members of Fast Company Executive Board shared their own prioritization methods and how each lends itself to steady, consistent progress.

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You can't improve what you don't measure, so make sure you're keeping an eye on your customer experience metrics. A business can't survive without happy, paying customers. That's why measuring customer experience is vitally important for any business that wants to grow—and it doesn't have to be a difficult metric to pin down. There are proven methods for determining how your customers feel about your service, and leveraging one or a combination of them can help you pinpoint both what you're doing right and areas that need improvement. Below, eight members of Fast Company Executive Board share some specific ways businesses can measure their customer experience. Follow their advice to gauge how satisfied your customers are with your product or service, and then use those insights to improve.

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Most organizations have specific rules and protocols workers are expected to follow, as well as carefully developed missions and visions that are intended to guide the entire team's actions. However, employees won't just blindly follow these rules if the leaders who established them aren't modeling that behavior themselves. And it's not just about hard-and-fast policies and procedures either—teams are influenced by everything from a leader's speech patterns to their attitudes. Consciously or unconsciously, employees often pick up habits, mannerisms, and mindsets from their managers and other higher-ups—an instinct that often trumps paying close attention to "the rules." That's why leaders must stop and think about the messages they may be unconsciously sending to their teams. It can be difficult to know how you may be setting a bad example if you aren't aware of some of the more common missteps leaders make. To help, a panel of Fast Company Executive Board members shared 15 ways leaders might be unknowingly setting a bad example for their teams and how they can turn things around.

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Even in the growing gig economy, your business can still find ways to attract and retain top talent. Flexibility, independence, and work-life balance have become top priorities for many professionals in recent years. That's why, as the gig economy grows, many are turning to freelancing or short-term work rather than pursuing a role with one company.  The trend toward "gig work" can be challenging for businesses that need full-time help and want to build a dedicated team of talented professionals. However, you can still attract top candidates to your company—you just need to embrace flexibility on your side. Below, seven members of Fast Company Executive Board shared their top-recommended ways to find and hire new team members in the gig economy.

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Every professional story includes some mistakes and missteps—including the stories of successful entrepreneurs and business leaders. Mistakes are an unavoidable reality of everyday life, including in the business world. The key to success is not perfection but bouncing back from mistakes and learning from them for the future. Some of today’s most successful entrepreneurs faced significant stumbles and setbacks before striking gold. The members of Fast Company Executive Board have also overcome their share of obstacles during their professional journeys. Below, 13 of them reveal their biggest missteps on the road to success. The lessons they learned from them are among the many reasons they’ve gotten where they are today.

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Feeling like you don’t belong in the position you’ve achieved in your professional life can have a negative impact on your mental and emotional well-being, but there are ways to boost your confidence in your intrinsic abilities and qualifications. In recent years, the term “impostor syndrome” has become an increasingly common topic of discussion. People with impostor syndrome may believe that they are not truly qualified for the role they hold or may attribute the success they’ve achieved to mere luck. This can lead to unfounded feelings of being “unworthy” or fears of being “found out.” And no one is immune; imposter syndrome is an issue that affects everyone from entrepreneurs and CEOs to entry-level professionals. Left unchecked, this all-too-common phenomenon can be detrimental to both work performance and mental health. Fortunately, it’s possible to combat these negative perceptions and feel more confident in your achievements, worth, and potential. Below, 16 members of Fast Company Executive Board share their best advice to help those struggling with impostor syndrome.

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Customer retention may be cheaper than new lead generation, but you need the right strategies to successfully earn repeat business. One of the first lessons business owners learn is that it’s cheaper to retain an existing customer than to engage a new one. However, that doesn’t mean it’s easy—and failing to retain current clientele can lead to detrimental consequences for an organization. Fortunately, there are several simple strategies that businesses can use to help retain and engage their existing customers. Not sure where to begin? Start with these 13 tried-and-true tricks shared by the members of Fast Company Executive Board.