Member Since 2023
Brendan Coughlin was named head of the Consumer Bank at Citizens in January 2020. He oversees more than $5 billion in revenue and 12,000 colleagues. After taking the role, he successfully navigated its 1,200 branches through the pandemic, led acquisitions to propel Citizens into the New York market, and has more than doubled its customer base. Throughout 18 years at Citizens, he has built some of the bank’s most innovative offerings, including an industry-leading consumer financing solution.