I deliver AI-powered innovations, crafting transformative product experiences that resonate deeply with users. I'm all about that customer-first magic. As part of the top 20 Global Leadership Team at Thomson Reuters, I lead innovation and oversee the creation of all product and digital experiences ($6B global organization) resulting in a consistent 6%-8% YoY growth with a 95%+ increase in its share price during my tenure. In my 20+ years as a Creative Product Leader, living and working in both the US and Europe, l've launched innovative products and experiences that deliver measurable customer and business results. Both as a Creative Product Leader at Fortune 500 companies and the founder of a successful UX design agency, I specialize in transforming creative teams into high-performing, results-driven organizations that scale innovation and drive impact globally. Some highlights include: - Rebuilt and optimized what began as a functional “order taking” team into a strategic 325+ cross-functional team shaping business and product decisions, launching new experiences and improving flagship solutions while driving a digital and AI transformation. - Founded Produxs, an award-winning User Experience design firm, securing Amazon as our first client and driving a 68.84% revenue increase from 2009-2011. In 2012, we ranked #94 on the Puget Sound Business Journal’s Fastest Growing Private Company list and were named a Best Place to Work by both the Puget Sound Business Journal and Seattle Magazine. - Delivered company’s first digital experiences resulting in an 80% YoY growth of pure digital sales YTD, a 47% increase in self service interactions, a 44% QoQ increase in guest payment and a 12% increase in self-service renewal sign-ups for Thomson Reuters. - Delivered solutions driving 118% increase in Gross Merchandise Sales (2017: $177B - 2020: $386B) for Amazon by optimizing existing tools and launched new solutions that enhanced sellers’ efficiency in adding and managing inventory on Amazon globally, empowering growth and streamlining operations. - Delivered Global Marketing Operations suite of productivity tools that resulting in a 22% increase in NSAT over previous year for Microsoft when they were a client of my agency. Outside of work I love traveling, looking for the best burgers in Zürich (open to recommendations), attempting to learn jazz guitar, and sneaking in a rugby game at a local pub when possible. I also enjoy mentoring emerging talent as I work to shape the future of the creative industry.