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Charlie Claxton

SVP - Global Head of DesignThomson Reuters

Zürich, Switzerland

Member Since November 2021


Creative Strategy
Executive Leadership
Design Management


Charlie Claxton is part of executive leadership guiding Thomson Reuters’ global UX Design, Research, Accessibility, UX Engineering, and UX Content Design teams driving digital transformation across our suite of products and tools. These experiences help professionals better understand their industries, increase efficiencies, streamline operations, and mitigate risk within their organizations. Charlie’s career spans 20+ years of creative leadership experience. This includes designing and leading teams that created impactful multi-modal solutions, delivering materialistic results for notable brands, and building multi-disciplinary teams to deliver at scale. Specifically, Charlie built design teams that drove $277B in Gross Merchandise Sales for Amazon, increased the sale of consumable products by 300% for Clarisonic, delivered a 22% increase in NSAT for Microsoft, launched a creative agency with revenues just shy of $2M annually and won some awards along the way including being honored as one of Puget Sound's “40 Under 40." Charlie believes that by creating the right conditions and team structure, we can deliver authentic moments of delight for customers. These moments, tied back to a core vision, unlock sustained long-term results for both the business and its customers. Charlie is based in the Thomson Reuters’ Zug office in Switzerland. Charlie has a Bachelor of Journalism from the University of Missouri Columbia’s School of Journalism, and a Masters of Science in Technical Communication from the University of Washington’s School of Engineering.

Published content

Want happy customers? Focus on removing their pain points


Many companies like to claim that they are innovative, but true innovation is hard to achieve. Why is that?

Building products for the professionals of the future: Where trust and design intersect


Fast Company Executive Board member Charlie Claxton says customers have three priorities for AI-driven products: trust, quality, and value.

Accessibility at the heart and at the start: Designing for everyone


Fast Company Executive Board member Charlie Claxton asserts that organizations need to expand their thinking on accessibility to ensure meaningful inclusion and access for all.

Always smarter, never harder: adopting AI tools to enhance design teams’ impact


Only through achieving this balance does a team’s work become smarter.

Innovating from within: the importance of upskilling your team


If you don’t find a way to upskill your team, get them excited about the next thing, and provide new opportunities, your team members will leave.

Rethinking innovation during strong economic headwinds


Tough economic times pose a host of challenges, to be sure; however, a pronounced shift away from innovation—rather than a rethinking and recalibration of it—during a potential economic storm will leave your organization scrambling to smoothly sail once calmer seas inevitably appear on the horizon.

Company details

Thomson Reuters

Company bio

Thomson Reuters is the world’s leading provider of news and information-based tools to professionals providing trusted answers to help professionals make confident decisions and run better businesses. Our customers operate in complex arenas that move society forward — law, tax, compliance, government, and media – and face increasing complexity as regulation and technology disrupts every industry. We help them reinvent the way they work. Our team of experts brings together information, innovation and authoritative insight to unravel complex situations, and our worldwide network of journalists and editors keep customers up to speed on global developments that are relevant to them.



Area of focus

Enterprise Applications
Product Design
Artificial Intelligence

Company size

10,001 plus