CEO and CofounderEsme Learning Solutions
Member Since June 2021
David Shrier is a globally recognized expert on financial technology innovation. His current roles include serving as CEO of Esme Learning Solutions, a technology-enabled edtech company helping to reskill the world’s 14 million financial services professionals, CEO of Adit Edtech (NYSE: ADEX), a $276 million SPAC, and Non-executive Director of Copper Technologies (UK), which is bringing institutional-grade solutions to crypto infrastructure. David also has a distinguished academic career. He is a Professor of Practice (Artificial Intelligence and Innovation) with Imperial College Business School, Imperial College London. He previously was Associate Fellow with the Said Business School, University of Oxford, and Lecturer & Futurist at the Massachusetts Institute of Technology, where served as Managing Director, Connection Science and New Ventures Officer, MIT Sloan. He created and led the Oxford Fintech, Oxford Blockchain Strategy, and Oxford Cyber Security for Business Leaders online programs, and has taught courses and workshops for MIT such as Future Commerce, Data Academy, and Big Data and Social Analytics. He is now building an AI Ventures class for Imperial College Business School. David is on the advisory boards or steering committees of FINRA, the European Parliament, the UK Department of International Trade, the UK’s HM Revenue and Customs, and WorldQuant University (a totally-free, accredited, online Master’s degree in financial engineering). He also recently advised the Commonwealth of Nations on fintech policy. He has testified to EU parliamentary committees regarding blockchain legislation multiple times, and previously advised the European Commission on regional innovation ecosystems, Millennium Advisors (a middle market credit liquidity provider) on strategic growth and leadership, and the Government of Dubai and the OECD on digital identity. David specializes in helping established organizations build innovative capacity, having developed $9 billion of growth opportunities with companies including Kyriba, Dun & Bradstreet, Ernst & Young, GE, Wolters Kluwer, The Walt Disney Company, UBS, AOL Verizon, Grupo Sura, and Starwood, as well as leading private equity and VC funds. He currently holds board and C-level roles with multiple privately-funded technology companies, with a particular focus in financial services, distributed ledger, and artificial intelligence. David’s published books include Augmenting Your Career: How to Win at Work in the Age of AI (Little, Brown 2021), Basic Blockchain (Little, Brown 2020), Trusted Data (MIT Press, 2019), New Solutions in Cybersecurity (MIT Press, 2018), and Frontiers of Financial Technology (2016) and Trust::Data (2016). His next book, Global Fintech, will be published in 2022 from MIT Press. David Shrier was granted an Sc.B. from Brown University in Biology and Theatre, and he worked professionally as a dramaturg and director after college.
A basic understanding of consumer psychology can help you drive trust, connections, and ultimately, sales. Every business leader has heard the mantra: “If you want to boost sales, you’ve got to get to know your target audience.” Many companies limit this strategy to learning basic demographic information like age, gender, geographic region, and household income. But a smart leader knows that building an understanding of their customer or client base should also involve understanding human psychology. If you and your team understand basic psychological principles, you can form genuine connections with consumers, thereby building loyalty and trust (and sales). To help you achieve this, below the members of Fast Company Executive Board share 14 things every smart business leader needs to understand about consumer psychology.
Customer retention may be cheaper than new lead generation, but you need the right strategies to successfully earn repeat business. One of the first lessons business owners learn is that it’s cheaper to retain an existing customer than to engage a new one. However, that doesn’t mean it’s easy—and failing to retain current clientele can lead to detrimental consequences for an organization. Fortunately, there are several simple strategies that businesses can use to help retain and engage their existing customers. Not sure where to begin? Start with these 13 tried-and-true tricks shared by the members of Fast Company Executive Board.
Esme Learning Solutions
Esme Learning Solutions, formed in 2019 by digital learning pioneers Beth Porter (edX, Pearson) and David Shrier (Oxford, MIT, Imperial College Business School), delivers career-transforming online executive education in partnership with the top 10 universities in the world. Esme Learning is reinventing remote learning by leveraging AI-enabled tools and years of peer-reviewed cognitive and neuroscience research to deliver an immersive and highly applied collaborative learning experience.