Member Since July 2022
Skills
About
An international attorney, best selling author, and civic leader, I cross sectors to partner alongside government, business and NGOs to strengthen the economy and trans-national investment and trade. I have convened and advised government officials and politicians at the highest levels on public policy issues including foreign policy, international trade and economic development. As Northern California Co- Managing Partner at global law firm DLA Piper, I represent leading multinational companies on legal and strategic issues related to international business including more than US$30 billion in cross-border transactions. I serve on the California Workforce Development Board, as past chair of the Northern California District Export Council and chair for global strategy and innovation at the Halifax International Security Forum, as appointed advisor to both the U.S. Secretary of Commerce and US Trade Representative and as a board member with key CEO leadership groups.
Dean Fealk
Published content
expert panel
Reassuring your customer base that you value their business and want them to succeed—whether they're up or down—is what really matters and builds better partnerships. When the economy is low and the marketplace is uncertain, it's imperative for business teams to stay as connected to their clients and customers as possible, so they can continue to understand how to meet their current needs. And knowing that your company is still in their corner and wants to see them succeed is everything. Customer success teams play a major role in retaining existing loyal customers if they remain proactive and offer an empathetic ear in their outreach efforts to find relevant solutions to help clients weather the storm. By focusing on personalized messaging campaigns and affordable offers that go beyond expectations, target audiences will be more likely to stick around for the long haul knowing who truly had their back from day one. If you are looking for other methods to boost your clients' business potential—through the good times and bad, here are 13 tips from Fast Company Executive Board members that every leader and team should apply.
Company details
DLA Piper
Company bio
DLA Piper is a global law firm capable of taking care of the most important legal needs of clients wherever they do business. With offices throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, we represent more clients in a broader range of geographies and practice disciplines than virtually any other law firm in the world. Our lawyers have wide experience in arbitration, banking, competition and trade, as well as corporate crime and corporate finance. We have strong practices in employment, energy, hospitality and leisure, insurance, intellectual property, litigation, mergers and acquisitions and have developed key teams in pensions, private equity, real estate, tax, and technology. Attorney Advertising. To view our legal notices, please visit: www.dlapiper.com/legalnotices