Member Since July 2024
Skills
About
Deon Nicholas is the Co-Founder of Forethought, the first AI platform for customer support automation. Previously, Deon built products and infrastructure at Facebook, Palantir, Dropbox, and Pure Storage. Deon is a sought-after futurist and expert on generative AI, with appearances on CNBC, Bloomberg, and Yahoo Finance. He has authored several machine learning publications and holds numerous infrastructure patents. Deon was a World Finalist at the ACM International Collegiate Programming Contest and was named to Forbes 30 under 30. Originally from Canada, He enjoys spending time with his wife and two children, playing basketball, and reading as many books as he can get his hands on.
Deon Nicholas
Company details
Forethought
Company bio
Launched in 2018, Forethought is the most advanced generative AI agent for customer support. Trained on unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. The company powers support for leading customer-centric organizations like Asana, Upwork, Thumbtack and iFIT. It has raised $90M+ in venture capital from leading investors including NEA, Sound Ventures, and Operator Collective. Forethought was recognized as one of G2’s Best Software Products for 2023, and one of CNBC’s 25 Top Startups for the Enterprise in 2022.