Heather Hatlo Porter

expert panel

11 ideas to regain confidence and complete a pending project. If you're feeling overwhelmed at work these days because you're short on time and staff, or just plain busy and uninspired this winter season, don't fret. Instead, you should stop what you're doing to focus on something more manageable—temporarily, and perhaps engage in meditation. By doing so, you'll be able to quickly recharge your energy and find more clarity to take on that larger project. To help business leaders get the ball rolling, 11 Fast Company Executive Board members share their personal experiences about dealing with tough assignments and the best way to get them completed move on to the next thing.

expert panel

While most business owners turn to areas like marketing and IT to cut their budget, there are plenty of other places to find and eliminate "wasteful" spending. A lean thinking framework can help leaders trim excess costs in their business or organization. But to maximize the impact of your efforts, it's important to look everywhere for signs of wasteful spending.  The members of Fast Company Executive Board know how easy it is for leaders to overlook key business areas and functions when applying lean thinking. Below, 15 of them share the most common places business owners forget to look when reducing costs, and how exploring those areas can help your company cut expenses and streamline the budget.

expert panel

Making simple but effective changes to your customer experience can make a huge difference in how your brand is perceived. When it comes to customer service, it's often the little things that make the most difference. Simple actions like using the customer's first name more often or delivering a personalized order confirmation are easy enough to automate and execute, but they can have a big and lasting impact on how a customer feels about your brand. There are plenty of opportunities to pick the "low-hanging fruit" and start improving your customer experience right away, without breaking the bank or expending tons of resources. To help you do this, 15 members of Fast Company Executive Board shared some easy ways they’ve boosted their customer experience and why it was so effective.

expert panel

Here are 16 tips to consider before your staff members dive into training for the latest software tools. Technology exists to make our professional lives a little easier. However, when department managers and their teams get too comfortable with the old way of doing business in a familiar pattern or process, it’s never easy to convince them to adapt to the latest infrastructure all at once. If your company is currently pursuing a new digital platform or service, an expert panel of Fast Company Executive Board members share 16 ideas to support each employee’s tech level and learning style.

expert panel

Remote and hybrid workplace environments are here to stay. Prior to the COVID-19 global pandemic, most executive leaders were accustomed to managing their employees in-office on a daily basis. Now, in the new and ever-changing virtual work world, some leaders are struggling to maintain culture and team growth like they once did.  In a candidate-driven market and with the “Great Resignation” still looming, many company heads understand that offering more job flexibility, real work-life balance, and substantial growth opportunities are key to staying ahead of the competition and attracting the best talent.  To help supervisors and staff gain confidence as they continue to navigate a growing remote or hybrid business environment, 16 Fast Company Executive Board members share strategies remote managers can use to help their virtual talent develop a thriving career and stay connected with one another.