Heather Hatlo Porter
Chief Communications OfficerChegg, Inc.
Member Since September 2021
Heather is Chegg’s Chief Communications Officer, leading all internal and external communications efforts for the company. Previously, as VP of Marketing, she was responsible for building Chegg’s brand narrative, creating innovative campaigns with major influencers, and spearheading cause-marketing efforts. Heather’s passion for Chegg’s mission, and her work with education-focused non-profits, inspired her to help launch the Chegg Foundation in 2013, where she was the President of the Board of Directors during the six years the Foundation remained active. She recently oversaw the transition of the Chegg Foundation to Chegg.org, where she now sits on the Advisory Board. Chegg.org is the new social impact, grant-giving and advocacy arm of Chegg, which has elevated the student voice through policy efforts such as the “Unlocking The American Dream” student debt policy report. Heather is deeply passionate about her family and community. When she is not focused on putting students first at Chegg, she is focused on her own little students, her two sons. Outside the office she can be found volunteering with local non-profits, serving on the board of her sons’ elementary school, or cheering at the ice rink for her kids as a devoted hockey mom.
Heather Hatlo Porter
11 ideas to regain confidence and complete a pending project. If you're feeling overwhelmed at work these days because you're short on time and staff, or just plain busy and uninspired this winter season, don't fret. Instead, you should stop what you're doing to focus on something more manageable—temporarily, and perhaps engage in meditation. By doing so, you'll be able to quickly recharge your energy and find more clarity to take on that larger project. To help business leaders get the ball rolling, 11 Fast Company Executive Board members share their personal experiences about dealing with tough assignments and the best way to get them completed move on to the next thing.
While most business owners turn to areas like marketing and IT to cut their budget, there are plenty of other places to find and eliminate "wasteful" spending. A lean thinking framework can help leaders trim excess costs in their business or organization. But to maximize the impact of your efforts, it's important to look everywhere for signs of wasteful spending. The members of Fast Company Executive Board know how easy it is for leaders to overlook key business areas and functions when applying lean thinking. Below, 15 of them share the most common places business owners forget to look when reducing costs, and how exploring those areas can help your company cut expenses and streamline the budget.
Making simple but effective changes to your customer experience can make a huge difference in how your brand is perceived. When it comes to customer service, it's often the little things that make the most difference. Simple actions like using the customer's first name more often or delivering a personalized order confirmation are easy enough to automate and execute, but they can have a big and lasting impact on how a customer feels about your brand. There are plenty of opportunities to pick the "low-hanging fruit" and start improving your customer experience right away, without breaking the bank or expending tons of resources. To help you do this, 15 members of Fast Company Executive Board shared some easy ways they’ve boosted their customer experience and why it was so effective.
Here are 16 tips to consider before your staff members dive into training for the latest software tools. Technology exists to make our professional lives a little easier. However, when department managers and their teams get too comfortable with the old way of doing business in a familiar pattern or process, it’s never easy to convince them to adapt to the latest infrastructure all at once. If your company is currently pursuing a new digital platform or service, an expert panel of Fast Company Executive Board members share 16 ideas to support each employee’s tech level and learning style.
Dec 15, 2021
Remote and hybrid workplace environments are here to stay. Prior to the COVID-19 global pandemic, most executive leaders were accustomed to managing their employees in-office on a daily basis. Now, in the new and ever-changing virtual work world, some leaders are struggling to maintain culture and team growth like they once did. In a candidate-driven market and with the “Great Resignation” still looming, many company heads understand that offering more job flexibility, real work-life balance, and substantial growth opportunities are key to staying ahead of the competition and attracting the best talent. To help supervisors and staff gain confidence as they continue to navigate a growing remote or hybrid business environment, 16 Fast Company Executive Board members share strategies remote managers can use to help their virtual talent develop a thriving career and stay connected with one another.
As the leading student-first connected learning platform, our mission is to help every student achieve their best, in school and beyond. We strive to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. We support students on their journey from high school to college and into their career with tools designed to help them learn their course materials, succeed in their classes, save money on required materials, and learn the most in-demand skills. Our services are available online, anytime and anywhere.