Jamie Bertasi

Member Since 2022

Jamie Bertasi

President & Chief Operations Officer

Totango

California

Totango is the fastest growing, most trusted Customer Success software company in the world. Totango’s modern software platform helps businesses of all sizes run, orchestrate, and optimize their customer engagement across the entire customer journey, delivering experiences users crave and business results at scale. Over 8000 businesses from start-ups to the fastest-growing enterprises like Microsoft, SAP, Zoom and Google use Totango to get real-time access to customer health, stay alerted to risks and opportunities, and engage proactively and intelligently with their customers to drive evaluation, onboarding, product adoption, renewal, revenue growth and advocacy. To get started, go to https://www.totango.com/signup.


SKILLS

  • Management
  • Marketing
  • Business Development

COMPANY INFO

Totango

Totango is the industry’s only Composable Customer Success platform, built on a modular foundation with embedded best practices to meet you where you are today and grow with you as your business needs change. Totango is quick to implement and integrate, fast to value, and efficient to own and operate. Many of the world’s fast-growing businesses and well-established software giants, including Tyler Technologies, Schneider Electric, and Aircall, use Totango to get real-time access to customer health, stay alert to risks and opportunities, and engage proactively and intelligently with their customers to increase net revenue retention and drive productivity within their organization.


AREA OF FOCUS

  • Connecting All Customer Data
  • Less churn
  • upsell and cross-sell

INDUSTRY

Corporate leadership