Member Since March 2022
Jason Wojahn has more than 25 years of business, technology, and investment experience across start-ups, private and public companies. He is currently the co-founder and CEO of Thirdera, a global services consultancy specializing in ServiceNow digital transformation, workflow automation, cloud advisory, and adoption. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential in their businesses and technology. Prior to this role, Jason held roles as President and Chief Operating Officer at Lemongrass, as well as Accenture’s Sr. Managing Director and Executive Globally responsible for ServiceNow; a business which during his tenure scaled from $30M to over $400M in annual revenue. Jason joined Accenture as part of the Cloud Sherpas acquisition, where he held the role of President of the ServiceNow business unit. Jason began his career at IBM, a fortune 500 information technology services company, where he held a variety of roles, including Project Executive, Global End User Services Strategy Lead as well as Delivery Executive and gained a deep knowledge of IT services and support, continual improvement, cloud enablement, and cloud adoption. Jason is a resident of Colorado, a graduate of the University of Northern Colorado, was a Master Level Certified Project Manager at IBM and is involved in various conservancy-related organizations.
If you want to build better connections with your current and potential customers, here are some best practices to get started. In an uncertain business environment and tight economic conditions, customer testimonials should never be taken for granted or underutilized—especially the ones captured on video. Sharing this type of information with other current and prospective customers is one of the best ways to put any concerns to rest and build on their solid trust in what your brand has to offer in the competitive, crowded marketplace. Below, 12 experts from Fast Company Executive Board discuss how business leaders can leverage customer testimonial videos to impact continued business growth.
To avoid rising employee turnover rates, address your company's weaknesses head-on. If your company is having trouble holding on to some of its best talent in the workforce, then there may be a serious communication gap or issue that needs to be addressed regarding your work culture and a staff that may be feeling dissatisfied or misinformed about what they originally signed up for. Establishing a regular open-door policy that fosters psychological safety for employees to express their interests, career aspirations, or concerns about the organization's business practices is a first step. Proactively seeking feedback from current and outgoing employees is the smartest way to rebuild employee morale and strengthen team relationships. Here, 12 Fast Company Executive Board members weigh in on the exit interview process. They discuss how gathering feedback and analyzing turnover data are helping their companies identify trends and areas in need of improvement.
As the global business orchestra intensifies its volume, especially given the amplifying effect of social media, entities that will leave an indelible mark will be those championing the cause of mastery.
10 ways to bridge the communication gap (and restore trust) between department leaders and company heads. It takes a village to raise a company's success level in the marketplace. That is why it is necessary for teams to depend on each other whether the business is up or down, so they can stay in sync and keep the operation running smoothly. Building stronger relationships at work plays a key factor and can boost morale, which in turn, can boost productivity and encourage leadership and teams to collaborate effectively at all times. Below, 10 Fast Company Executive Board members each offer one tip to help department managers and company founders or owners develop and maintain trusting relationships with one another.
Oct 17, 2023
Business leaders discuss which type of business atmosphere fuels their drive and creativity. Since the COVID-19 pandemic began—and now in the new normal as it continues to be a part of our everyday lives—there has been plenty of debate between company leaders and their employees concerning return-to-work policies vs. hybrid or remote work. However, it's not just about where you work best, sometimes it's also about how and when you are able to thrive the most and in certain situations. That doesn't necessarily correlate with the physical space. It can also have to do with the people you engage with on a daily basis, the trust (or distrust) you have in leadership, psychological safety, and the opportunities (or lack of) to take on new assignments with the encouragement and ability to advance your professional career. Below, 13 Fast Company Executive Board members weigh in on what types of work environments help them produce the best work and why they think that is.
Here's what to do when the best-laid business plans of leadership and teams suddenly go awry. For many business leaders and their teams, the month of August is an essential time for them to assess how the first half of the year went. Are the current strategies that they have in place really working? It's also a time to set (or reset) their goals and objectives for the upcoming year. Keeping all that in mind, sometimes plans, unfortunately, fall by the wayside or may require some unexpected tweaking depending on external factors like market conditions, customer needs, or technological innovation. That's why it's important to remain flexible and have an open mind about how to pivot correctly when necessary, considering the current situation of your department or organization. Here, 16 Fast Company Executive Board members offer their solutions to help other business leaders and teams stay focused even when their initial plans begin to get sidetracked or fail altogether.
Thirdera is an Elite-level ServiceNow partner. The firm enables mid-market and enterprise customers to leverage the full power of ServiceNow through complete, workflow-enabled services. Their approach speeds customer outcomes, reduces work, reduces complexity, and brings legacy IT investments a new life as an integral part of end-to-end workflow services. With employees in North America, Latin America, Australia, and India, Thirdera serves both public and private sectors, including financial services, healthcare, telecommunications, manufacturing, and energy. To be notified of more updates, visit www.thirdera.com.