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Jeff Castillo

Executive Vice President and General Manager of the Americas for MedelaMedela

Chicago, IL

Member Since February 2023


Corporate Strategy
Innovation & Growth


Jeff Castillo serves as Executive Vice President of the Americas for Medela LLC, leading more than 500 team members committed to improving health outcomes for moms, babies, patients and healthcare providers across the USA, Canada, and Mexico. Operating from its US headquarters in metro Chicago, Illinois, Medela is focused on nurturing health for generations with research-based breastfeeding and enteral feeding solutions. Medela's innovative vacuum technology is also used to improve outcomes for patients across a variety of healthcare applications from wound therapy to surgery, cardio thoracic recovery and more. With more than 25 years of executive experience in the healthcare industry, Jeff has held leadership positions at Abbott, Johnson & Johnson, and MicroSurgical Technology, expanding access to healthcare solutions and setting up business relationships that increased distribution within both B2B and B2C environments. Before joining Medela, Jeff served as executive vice president of Merz Aesthetics, a family-owned global aesthetics company. Jeff has an MBA from the University of Michigan and a BA in Business Administration and honorary Doctorate degree in Commercial Science from Southern Wesleyan University in South Carolina.

Published content

Working parents say these are their top 4 challenges of pumping at work. Here’s how employers can help


Innovative ideas for creating workplaces that are inclusive and supportive of breastfeeding employees.

The power of purpose: How to increase employee satisfaction and success


Value alignment drives job changes. To retain their best employees, leaders should prioritize purpose, engagement, and recognition for employee satisfaction and success.

13 ways company leaders are elevating their brands’ authenticity

expert panel

If you want to promote authenticity, living your brand's truth starts from within. Becoming a standout business in the industry doesn't just happen overnight. It may take years to build the trust and loyalty that you've sought from potential clients and customers. But before you try to convince people on the outside why they should buy into your brand of products or services, it's also smart to get your internal team on board with the company's core values and mission you want them to embrace. Once you create a solid connection with the stakeholders on your team, they'll be empowered to promote your company as brand ambassadors.  Below, 13 Fast Company Executive Board members share their secrets to exhibiting brand authenticity and remaining true to your core values across the company—providing customers with a great first impression of what the organization truly stands for day to day.

Trust can make or break your business: 4 ways to strengthen brand trust


Four key ways any business can earn and grow consumer trust.

20 tips to elevate build readership and online subscription base

expert panel

Business leaders discuss their best practices. In today's marketplace, there's no way around it, no matter what the industry—content rules. But when it comes to attracting new clients and retaining longtime customers, how do you grab their attention without losing their interest every time? Doing so can be hit or miss. It's one thing to simply create general content and it's another to genuinely engage your audience and give them something to look forward to watching and reading on a regular basis. Whether it's a brand newsletter, a company social channel, or a new business podcast, members from Fast Company Executive Board have plenty of experience. They are here to explain 20 methods to encourage your target base to read, watch, hit the subscribe button, and share.

Five tips for designing a lactation benefits program that supports your employees and your business


As breastfeeding rates increase and legal and cultural support for workplace breastfeeding grows, employers who offer comprehensive lactation benefits can be ahead of the curve in the competition to recruit and retain working parents.

Company details


Company bio

Through advancing research, observing natural behavior, and listening to our customers, Medela turns science into care while nurturing health for generations. Medela supports millions of moms, babies, patients, and healthcare professionals in more than 100 countries all over the world. As the healthcare choice for more than 6 million hospitals and homes across the globe, Medela provides the leading research-based breast milk feeding and baby products, healthcare solutions for hospitals, and clinical education. A family-owned company, Medela has 20 subsidiaries in Europe, the Americas, Asia and Australia, three production and warehouse facilities in Switzerland, the U.S and China and a worldwide distribution network in over 100 countries. With over 1,600 employees, Medela is dedicated to building better health outcomes, simplifying and improving life, and developing breakthroughs that help moms, babies and patients live their life to the fullest.



Area of focus

Health Care
Medical Device

Company size

1,001 - 5,000