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Jeff Morrison

Vice President | Strategic SolutionsMedical Leverage, a communications company

Raleigh, NC

Member Since September 2022

Skills

Content Strategy
Creative Strategy
Branding

About

I have spent the last 20+ years in healthcare. I have a passion for great content. Content that is noticed, engaged with, and remembered. Additionally, I enjoy taking complex information and making it easy for the audience.

Published content

20 customer success metrics that unlock business insights

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Tracking these key measurements of customer behavior can transform your business efforts. Creating a truly customer-centric business strategy requires tracking the right metrics. Understanding specific key performance indicators related to consumer behavior can offer insights into what's working and what is not, so your company can make the appropriate adjustments. Below, 20 Fast Company Executive Board members explain which customer success metrics have provided their businesses with invaluable knowledge about their business efforts. With these measures in mind, you can make informed, strategic decisions and highlight areas that need improvement.

Business renovation 101: 10 steps to hiring a compatible contractor

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Follow these expert tips to find the right design team to execute your company's architectural vision and construction goals. When your company is about to undergo a renovation, it's important to find the right designer or design team you can trust to get the job done correctly. Beyond that, it's also necessary to hire someone who not only aligns with your vision but is also passionate enough about the project to share new ideas you may not have considered. To help leaders avoid any pitfalls they may come across during their search, 10 experts from Fast Company Executive Board each discuss one factor to keep in mind throughout the hiring and contracting process.

16 strategies to launch a creative work lab that fosters innovation

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Apply these best practices to pique your employees' curiosity and increase their participation. When employees begin to demonstrate stagnant behaviors or disinterest at work, it may be a sign that it's time to offer them a new challenge to keep them engaged in their current roles and potential growth at the company they represent. One way company leaders can boost their team's low morale is to build a creative lab within the confines of the organization to create "intrapreneurship" opportunities, as well as a timely reminder of the business mission and goals and why they're here. Below, 16 experts from Fast Company Executive Board offer their best strategies for designing safe spaces that give staff members a voice to collaborate on innovative ideas and solve problems that will help the company grow.

Are you thinking about launching your own business?

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19 factors for employees to keep in mind before they leave their day jobs for entrepreneurship.  If you've always wanted to launch your own business and you're thinking that now is the time, slow down a bit to ensure you're making the right moves that will put you strategically ahead in the long run when it comes to laying out your future company's success and where you see yourself and team years from now.  In today's volatile marketplace, nothing is secure, and when you've been working at a corporation for a long time, you've gotten used to receiving certain perks and a support system that will disappear once you're out on your own. That's why conditioning a new mindset is just as important as getting your financial house in order before you jump ship. Here, 19 experts from Fast Company Executive Board each offer their advice to help leaders who've decided to fly solo anyhow and make a better transition from the corporate world to entrepreneurship without missing a beat.

15 ways to stand up and out on the issues your brand is backing

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Transparency paired with a consistent message on your company vision and values goes a long way in building brand awareness and trust. When it comes to building community and laying the foundation for creating long-term customer and stakeholder relationships that you can count on, it's important to let people know where you stand on current issues to maintain genuine transparency and real authenticity. Below, 15 experts of Fast Company Executive Board each share one factor for leaders to consider if they want their brand to become known for its community activism—beyond the products and services it provides.

14 tips to lower the risks of launching a successful business

expert panel

Apply these steps to get (and keep) your company off the ground. There is a traditional assumption that if a business is still around—and thriving—after its first five years in the marketplace, then chances are the leadership and team are bound to see their company survive to take further strides. Now, in the new norm, with a global economy that is constantly changing and a digital culture to keep up with, business owners must work double time if they want their products or services to remain relevant in the public eye and gain the attention of potential new clients and customers.  If your company is still fresh out of the gate and looking for smart strategies to keep growing, tapping into the experience of successful entrepreneurs is a big help. Below, 14 experts from Fast Company Executive Board each offer one tip to help startup owners find ways to mitigate risk as they work to grow their businesses.

Company details

Medical Leverage, a communications company

Company bio

Medical Leverage is a medical communications company that helps our clients communicate with the medical and patient communities. We have a client mindset and focus on delivering the highest level of service at all times.

Industry

Marketing & advertising

Area of focus

Brand Marketing
Content
Pharmaceutical

Company size

11 - 50