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Max Podkidkin

Co-Founder and CEOBisectHosting

Denver, CO

Member Since May 2023

Skills

Business Planning
Computer Hardware
Marketing

About

As the CEO and co-founder of BisectHosting, I have a deep passion for providing reliable and high-quality hosting services to customers across the globe. In 2011, I co-founded BisectHosting due to the lack of good customer support and reliable hosting in the gaming industry. Since then, we have become an 8-figure company providing hosting for hundreds of thousands of customers in 140+ countries across the globe. Our core service is gaming server hosting, with a focus on providing incredible customer support. We started with Minecraft and expanded to 25 total games at 20 different locations worldwide. We also offer more traditional hosting services such as dedicated servers, VPS hosting, and web hosting. One of the key factors that sets our company apart is our exceptional customer support. We pride ourselves on having the best support in the industry, with an average reply time of just 15 minutes. As CEO, I've honed my communication and interpersonal skills, strategic thinking, adaptability, and technical knowledge to make informed decisions and stay ahead of industry trends. My leadership philosophy is centered around empowering others to succeed. I believe in leading by example and setting a positive tone within the company, with a focus on treating everyone with respect, prioritizing transparency and open communication, and investing in the growth and development of our team members. My goal as CEO is to continue expanding our company while maintaining the quality support that we've become known for, as well as working closely with gaming community members.

Published content

Evolving customer service: Prioritizing people in a tech-driven world

article

In the face of an increasingly automated world, we choose to prioritize people—both our team and our customers.

Company details

BisectHosting

Company bio

BisectHosting was established in 2011 by two friends, united by their passion for gaming and technology. Motivated by a personal experience with inadequate customer support while running a popular Minecraft server, they embarked on a mission to create a hosting company that prioritized customer experience and advanced product features above all else. Since its inception, BisectHosting's core aim has been to simplify the process of gaming server hosting, ensuring that clients not only enjoy an exceptional service but also learn from the experience. BisectHosting ensures its clients get swift assistance anytime they need it, thanks to a 24/7/365 support system. The ever-awake world of gaming is well catered for by our devoted team spread over four continents. To deliver an unmatched gaming experience, BisectHosting operates from 20 distinct server locations globally, significantly reducing latency and guaranteeing seamless gameplay. Today, BisectHosting is proud to serve customers across more than 130 different countries worldwide. The founders' passion for creating an exceptional customer experience, their commitment to continuous learning, and a deep understanding of gaming needs have all combined to make BisectHosting a global leader in the gaming server hosting industry. With a relentless drive for excellence and innovation, BisectHosting continues to redefine the boundaries of gaming server hosting, providing a seamless blend of performance, reliability, and customer service.

Industry

Technology

Area of focus

Computer Networking Products

Company size

11 - 50

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