Member Since 2022
Nick Mehta (he/him), is the CEO of Gainsight, the platform that helps companies of all sizes and industries drive durable growth through customer-led and product-led strategies. Gainsight is a five-time Forbes Cloud 100 recipient and Nick has been named one of the Top SaaS CEOs by the Software report four times, Entrepreneur Of The Year for Northern California by EY in 2020, and has a 99% approval rating on Glassdoor. He is a member of the Board of Directors at F5 (NASDAQ:FFIV) and has co-authored two books—Customer Success and The Customer Success Economy. He is passionate about family, football, philosophy, physics, fashion, feminism, parody music videos, and SaaS. People told him it’s impossible to combine all of those interests, but Nick has made it his life’s mission to try.
I believe there's no way to win in a “growth at all costs” bubble. If you play the game, you destroy your future. If you sit on the sidelines, you look like time has passed you by.
Many companies still operate like “feature factories” today, where the core mission of the product organization is to “ship” a release every 18 months or so. No company should stay in this phase for long.
Gainsight’s innovative platform helps companies of all sizes and industries drive durable growth through customer-led, product-led, and community-led strategies. It offers a powerful set of customer success, product experience, and community engagement solutions that together enable businesses to scale efficiently, create alignment, and put the customer at the heart of innovation. With Gainsight, it’s never been easier to drive acquisition, increase product adoption, prevent churn, and grow with renewals and expansion. Learn how leading companies such as GE Digital, SAP Concur, and Box use Gainsight at www.gainsight.com.