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Raleigh Harbour's avatarPerson

Raleigh Harbour

PresidentBitly, Inc.

Los Angeles Area

Member Since May 2022

Skills

Business Development
Digital Strategy
Analytics

About

Strategically-minded senior executive with an accomplished entrepreneurial track record of top-notch leadership and business execution. Strong background in leveraging innovative programs and organizational discipline to accelerate revenue growth and profitability. Exceptional communicator and mentor with ability to present information in a relatable, concise, and compelling manner to internal and external stakeholders.

Published content

Here's how business owners can address critical customer concerns

expert panel

Clients and customers are the lifeblood of company growth, so be willing to resolve differences amicably and meet them where they're at. In the business environment, it's impossible to please everyone all of the time. But when it comes to satisfying and dealing with your own clients and customers, they're always a way to come up with a practical solution to serve the best interest of each party. Being an active listener, who is able to keep calm and professional, no matter what customer challenge they are facing, will move the conversation forward in a positive direction and potentially help salvage the relationship.  Below, 14 Fast Company Executive Board members are sharing their best solutions to make disgruntled clients feel valued and increase satisfaction rates.

14 factors that can impact the success of your growth strategy

expert panel

Developing a growth strategy is important, but it takes the right resources and circumstances to make it work right away. If a business wants to grow, it must consistently change and adapt to meet the expectations of the market. Many growth strategies revolve around enhancing your customer's experience, whether that be through increased communication services like live chats or getting involved with non-profits they might align with. Whatever the method, having a solid growth strategy in place, and the resources to execute it, is key for any company. To that end, 14 Fast Company Executive Board members share growth strategies that work immediately and how to implement them. 

Company details

Bitly, Inc.

Company bio

Bitly is a link management platform that helps people, brands and businesses make their content connect and ignite action with every link. Personalize, share and track your content links, while capturing data and insights with every click. Need support? bitly.is/heretohelp

Industry

Technology

Area of focus

Internet
URLs
Data

Company size

51 - 200

This member is no longer active.

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