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Ryan McDonald's avatarPerson

Ryan McDonald

Chief ScientistASAPP

London, UK

Member Since April 2023


We are hiring at ASAPP: Looking for NLP/ML researchers as well as software engineers who are interested in pushing the needle in AI for task oriented dialog. Please reach out. I am interested in language technologies. The core algorithms and models used in things like machine translation, question answering, opinion analysis and, more broadly, information retrieval. I have nearly 20 years of academic and industrial research experience bringing these technologies to user-facing products.

Published content

Another AI winter could be coming, but that’s when the real work heats up


While many of the emerging AI iterations can rightfully be seen as “glimpses into our future,” they are not necessarily business ideas. And therein lies the rub. 

Company details


Company bio

Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more. If you are interested in working with us, please send an email to If you're interested in learning about our job opportunities, please reach out at



Area of focus

Artificial Intelligence
Contact Center
Customer Experience

Company size

201 - 500

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