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Scott Menter

Chief Operating OfficerInfocap

San Clemente, CA

Member Since January 2024

Skills

SaaS
Software
Entrepreneurship

About

I am a writer, speaker, and a creative and people-focused leader with broad experience and deep roots in technology, specializing in intelligent automation. Over a long career I've learned that empathy is the single most important quality a leader must have; and I've come to understand that success is born of clear and honest communication, thriving in an environment of hard work, easy laughter, and uncompromising ethics.

Published content

10 ways to deliver an aesthetically pleasing but usable product 

expert panel

Customers will thank you kindly for putting their design needs first, leaving non-essential product bells and whistles at the door. It's an exciting time when a company is preparing to launch a new app or feature on one of its existing products. However, before introducing an updated design or functionality on the current model, it's important to gather as much feedback as possible from the end users and other stakeholders to give them what they want, so you can add meaningful value to their journey with the brand.  Creating an overcomplicated design will waste time and budget, so remember that less is more. Below, 10 leaders from Fast Company Executive Board weigh in on how to help creative UX teams develop visually appealing and functional designs. Implementing these best practices will ensure that aesthetic choices do not compromise product usability, and customers are satisfied with their experience.

What business challenges are distracting you from company goals?

expert panel

14 biz leaders discuss their best practices for overcoming business obstacles. Whether you are launching a brand-new business for the very first time, or you've recently been offered a promotion after climbing the ladder at your corporate job, the role of leadership is not always an easy one. This is especially true when your former lunch buddies start treating you differently and your engagement with them suddenly feels a bit awkward. Every leader in transition goes through growing pains, but eventually, it gets better. Below, 14 experts from Fast Company Executive Board weigh in on their biggest challenges in management roles and how they've been able to overcome them or at least find a better balance.

My horrible bosses were a gift

article

When somebody notices what I'm doing and lets me know that they appreciate my leadership, I just say to them, "Thanks! I learned from the worst."

18 ways for introverts to communicate more effectively on the job

expert panel

Here are key strategies to grow in confidence and strengthen business relationships.  Contrary to popular belief, a successful, savvy business person is not necessarily always the biggest extrovert in the room. Improving your active listening skills and post-meeting communication strategies also play a part in capturing the attention of peers or direct reports regularly. This is key to building stronger team relationships.  By leaning into what makes them a little different from their outspoken counterparts, introverts are likely to have a positive impact in their place of business. If you're an introvert in the workplace and unsure about how to leverage your "superpower" as a reserved business professional who wants to get ahead, below, 18 experts from Fast Company Executive Board offer their tips on how to build your comfort level in engaging with others and being an effective communicator.

Company details

Infocap

Company bio

Infocap lives at the intersection of AI and Intelligent Process Automation. With more than a decade’s experience, Infocap delivers an expanding array of innovations with Intelligent Document Processing (IDP) and Robotic Process Automation (RPA). Every day, millions of people access critical services through solutions built and powered by Infocap. Our team is a trusted partner to government agencies and commercial enterprises. Our customers include leading public health agencies, with our team supporting the critical missions of the Centers for Medicare & Medicaid Services (CMS), Veterans Benefits Administration, the Dept of Health and Human Services (HHS), as well as the California Dept of Public Health and its public health mission at Covered California.

Industry

Technology

Area of focus

Consulting
Information Technology
Professional Services

Company size

11 - 50