Member Since February 2024
Skills
About
Steve Won is the Chief Product Officer (CPO) of 1Password. Prior to joining 1Password, Steve served as Vice President of Product at e-commerce business, Shogun, where he oversaw the initiation of the product team as well as leading multiple high-impact partnerships programs. Previously, he was Head of Authentication Products at Duo Security. As an early employee, Steve contributed across Customer Success, Product Marketing, and Product Management disciplines as the company grew to become a leader in user authentication and was acquired by Cisco in 2018. Steve believes that always starting from the customer and their hardest problems is the guiding principle of product leadership. His role at 1Password will see him continue to strengthen the bond between customers and the world-class security products they rely upon. An avid user of 1Password since 2008, Steve lovingly describes 1Password as “the product that makes existing on the web bearable." Steve lives in Seattle with his wife and two daughters. He enjoys cooking, loves hiking in the Pacific Northwest, and spent the past few years “unnecessarily” building small form factor PCs and custom mechanical keyboards in lieu of travel.
Steve Won
Published content
expert panel
Tracking these key measurements of customer behavior can transform your business efforts. Creating a truly customer-centric business strategy requires tracking the right metrics. Understanding specific key performance indicators related to consumer behavior can offer insights into what's working and what is not, so your company can make the appropriate adjustments. Below, 20 Fast Company Executive Board members explain which customer success metrics have provided their businesses with invaluable knowledge about their business efforts. With these measures in mind, you can make informed, strategic decisions and highlight areas that need improvement.
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Like the human brain continuously adapting, great product teams facilitate agility and innovation to solve customer problems for the benefit of the entire organization.
expert panel
Consider these best practices before your loyal audience is thrown off by the company's latest innovations. If you're thinking about upgrading your legacy product or service that loyal customers have come to recognize and respect, it's okay to make some necessary tweaks to keep up with the times, but it's also more crucial to engage your audience in the conversation about potential changes. This will help you better understand their views from a user's perspective. To help company leaders maintain their credibility while staying relevant in the marketplace, 12 Fast Company Executive Board members discuss other steps business professionals can take to develop an innovative mindset when it comes to revamping a traditional item or creating a new one altogether.
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Security professionals and the organizations they protect need to rethink how they approach cybersecurity.
Company details
1Password
Company bio
1Password's human-centric security keeps people safe, at work and at home. Our solution is built from the ground up to enable anyone – no matter the level of technical proficiency – to navigate the digital world without fear or friction. The company's award-winning security platform is re-shaping the future of authentication, including passwordless. 1Password is trusted by over 100,000 businesses such as IBM, Slack, Snowflake, Shopify, and Under Armour and protects the most sensitive information of millions of individuals and families across the globe. The company's ultimate goal is to help consumers and businesses get more done in less time – with security and privacy as a given.