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Guy Benjamin's avatarPerson

Guy Benjamin

Co-CEOHealthee

New York City Area

Member Since May 2022

Skills

Leadership
Business Management
Investor Relations

About

Guy, the youngest of four brothers, was born and raised in Israel. He spent 12 years as a fighter pilot in the Israeli Air Force, and got his BA in Information Technologies and Physics from Ben Gurion University. Following, his career in the Air Force, Guy graduated from Yale School of Management and joined McKinsey & Co. immediately after where he was an Associate Partner, focusing on helping companies leverage technology and analytics to improve productivity. Guy went on to co-found Healthee following his own experience trying to navigate health benefits, and his aspiration to help people and organizations be healthier by leveraging technology to remove friction when interacting with their healthcare.

Published content

13 ways to retain existing loyal clients—no matter what the market climate

expert panel

Reassuring your customer base that you value their business and want them to succeed—whether they're up or down—is what really matters and builds better partnerships.  When the economy is low and the marketplace is uncertain, it's imperative for business teams to stay as connected to their clients and customers as possible, so they can continue to understand how to meet their current needs. And knowing that your company is still in their corner and wants to see them succeed is everything. Customer success teams play a major role in retaining existing loyal customers if they remain proactive and offer an empathetic ear in their outreach efforts to find relevant solutions to help clients weather the storm. By focusing on personalized messaging campaigns and affordable offers that go beyond expectations, target audiences will be more likely to stick around for the long haul knowing who truly had their back from day one. If you are looking for other methods to boost your clients' business potential—through the good times and bad, here are 13 tips from Fast Company Executive Board members that every leader and team should apply.

Does your sales team prioritize people or business transactions?

expert panel

Here's how to humanize the funnel conversion rate and win at relationship building.  Whether you are a seasoned business owner or just starting out in the market, it's important to realize that if you want your company to grow and have relevant longevity, you need to put the needs of potential and current customers first. It's not always about making a quick buck on the next sale or convincing your current clients to sign up for add-on products and services in the rush of the moment. Sometimes it's more appropriate to sit back and continue to get to know them even better. Figure out how best to find a solution that is the right fit for the client and not all about promoting how much your company can do for them. To help you begin an alternative approach to doing business and become more successful at retaining customers who may be willing to provide positive bonus referrals, 15 Fast Company Executive Board members chime in to share their best practices.

Company details

Healthee

Company bio

It’s 2022, people. Health ‘benefits’ should be easy, accessible, and affordable. Enter Healthee, which helps employees discover what’s covered, which provider to see, what it costs, and how to book an appointment—all within 27 seconds. It’s a win-win for HR Pros, reducing your workload and costs, and making your employees healthier, happier, and more loyal. Empower your employees to take full advantage of their health benefits, without replacing your broker. Contest rules: https://bit.ly/3szZMEm

Industry

Technology

Area of focus

Health Care
Software
Employee Benefits

Company size

11 - 50

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