Member Since August 2021
Skills
About
Daniel Theobald is the Chief Innovation Officer and founder of Vecna Robotics, the leader in flexible material handling automation solutions. Daniel has decades of experience leading research scientists and teams of engineers in developing cutting-edge technology. He has 67 issued patents and more than 30 patents pending. Daniel has been at the forefront of robotics for more than 20 years, working closely with DARPA, DOD, NASA, NIH, USDA, and many others to advance the use of robots and AI software to improve supply chain automation. In addition to founding Vecna Robotics, Daniel also co-founded MassRobotics, a non-profit dedicated to the global advancement of the robotics industry. Daniel is dedicated to the idea that technology can be used to empower people worldwide to live more fulfilling lives.
Daniel Theobald
Published content
expert panel
Jul 14, 2022
Your ability to listen to and address their needs (attentively) is essential. If you're stressing about the potential of losing a longtime customer who may be eyeing a competing brand, take a breath, think it through, and then open the lines of communication quickly—before it's too late. There may still be time to come up with a plan if you discuss the matter (preferably in person) to demonstrate that you care about solving any frustrations about their journey. Allowing the client to feel heard and revisiting their initial goals and reasoning for partnering with your company in the first place is a great starting point to redirect their trust in you and secure a better relationship on the road to recovery. Below, 14 Fast Company Executive Board members share ideas to retain and engage existing customers who may indicate they're on their way out.
article
Jun 22, 2022
Until you have built a robot, it may be hard to appreciate just how capable, adaptable, resilient, intelligent, and dexterous humans are. Many of our human capabilities are taken for granted because they’re natural to us.
Company details
Vecna Robotics
Company bio
Vecna Robotics is an award-winning flexible, intelligent material handling automation company with solutions engineered for seamless work between autonomous mobile robots (AMR) and the labor, equipment, facilities, and systems that make business go. Our self-driving forklifts, pallet trucks, pallet jacks and tuggers –– powered by Vecna’s Pivotal™ orchestration software and 24/7/365 Command Center –– help distribution, warehousing, and manufacturing organizations automate their most critical workflows, maximize throughput and scale operations fast.